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About DHL eCommerce

From sole merchants to corporations, we keep your business moving

DHL eCommerce is DHL’s specialist e-commerce logistics & cross-border solutions division

Whether you're running a small online shop from home or managing logistics for a major e-commerce brand, we’ve got you covered. No matter your business size, if you sell online, we simplify your parcel delivery and returns - domestically and internationally. Our service is reliable, affordable, and sustainable, ensuring smooth shipping every step of the way.

Ship smarter with DHL eCommerce and enquire about a business account today!

If you are looking to reach someone regarding a tracking or shipment delivery issue, please contact our customer service team.

Sole traders

Send parcels – as many or as few as you like, as often as you like. You can have your parcel collected from your home or drop it off at one of our Access Points. And if you sell through online marketplaces, you can connect your accounts for a seamless shipping experience.

Small and medium-sized business

Do you send parcels regularly? With services especially for e-commerce, we’ll help your business grow and meet your customers’ changing demands. From reliable delivery at competitive rates to our effortless returns service, managing orders is easy – and you can integrate with all major selling platforms.

Enterprise corporations

If you’re sending larger volumes of parcels, you need to know they’re in safe hands – so choose the world’s leading logistics company. We understand a business of your scale needs a service that’s tailored to your needs. So we’ll work with you to create the perfect solution. We can help with your sustainability targets too.


Why choose DHL eCommerce for your e-commerce parcel delivery?

1 BILLION +

Parcels delivered each year

OVER 220

Countries and territories served

45,000

specialist e-commerce employees

Reliable

a quality network, built around flexibility

AFFORDABLE

Pricing structure built around your needs

Sustainable

solutions & green logistics to match your needs


Insights and practical advice on e-commerce logistics

so your e-commerce business can reach its very best potential. We simplify parcel delivery & returns and support your business growth. So, whether you’re selling on various marketplaces, your own e-commerce website, on social platforms or are a business-to-business shipper – DHL eCommerce has you covered.

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Success stories

Read real-world case studies from DHL eCommerce customers  

Online Shopper Trends

Get data & insights from thousands of online shoppers across the globe

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Parcel Connect

Fast and affordable parcel delivery & returns to 28 European countries 

Access Point Finder

Find a DHL eCommerce ServicePoint or Parcel Locker near me 

Ship smarter with DHL eCommerce

Running an online business? Let us elevate your online sales with our easy-to-manage e-commerce logistics services. Get reliable, affordable, and sustainable business parcel delivery and returns within your country or around the world.