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Track & Trace FAQs
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Yes, under certain conditions. We strongly advise you to make a record of your tracking number. However, if you have the customer reference number, you can use our online Click here to open.
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When entering your code, make sure it is in the correct format. Please note that older tracking numbers will not be recognized, since older information is deleted regularly from our database.
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If your question has not been answered above, feel free to contact one of our tracking experts.
Track & Trace FAQs
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If your question has not been answered above, feel free to contact one of our tracking experts.
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Sometimes several shipments use the same tracking number. If that is the case, we display the first ten results. Please try using a pieceID / container number if available.