Useful Information and Downloads
Certificates and Policies
ISO 9001
(461.8 KB)
Global Quality Policy
(180.3 KB)
ISO 14001
(462.5 KB)
Global Environment and Energy Policy
(177.5 KB)
ISO 50001
(464.8 KB)
ISO 45001
(455.0 KB)
Good Distribution Practice (GDP) Certificate
(441.2 KB)
Global Health and Safety Policy
(163.5 KB)
Life Sciences & Healthcare Certipharm Certificate (French)
(195.9 KB)
Terms and Conditions
DHL Freight General Terms and Conditions
(104.2 KB)
DHL Freight GoGreen Plus Terms and Conditions
(102.0 KB)
General Terms of Sale for DHL Freight France (French)
(199.0 KB)
General Terms of Sale for DHL Freight France (English)
(167.9 KB)
Privacy Notice – DHL Freight Virtual Assistant chatbot (“Viva”) (English)
(82.9 KB)
Privacy Notice - DHL Freight Virtual Assistant chatbot ("Viva") (French)
(131.0 KB)
Terms of Use - DHL Freight Virtual Assistant chatbot ("Viva") (English)
(98.3 KB)
Terms of Use - DHL Freight Virtual Assistant chatbot ("Viva) (French)
(130.4 KB)