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< 5 Years
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The downfalls of workplace bias

Of those who reported experiencing workplace bias, here is what they revealed:

Source: Adobe (2023): 2023 B2B Commerce Growth Strategies Survey

Relevance to the Future of Logistics

Diversity in Leadership

Diversity in leadership enables greater depth and breadth of experience, perspective, and knowledge; by sharing this, leaders are better able to relate to employees, partners, customers, and prospective customers. This, in turn, helps the business to grow. It also facilitates change and fosters innovation so the organization can retain and build market position.

Seeing diversity in the leadership team acts as a catalyst that empowers and enables the entire organization. For example, having women in leadership in predominantly male-dominant industries such as logistics positively changes the perspective of other female employees. The same applies when leadership roles are filled by people from minority groups – those of different races, religions, abilities, sexual orientation, national origin, and other previously underrepresented groups. Within these companies, everyone feels encouraged to bring their skills and talents to the workplace.

The leadership team must come together to make collective decisions during times of challenge and uncertainty. When this team is diverse – representing a rich kaleidoscope of perspectives, different vantage points, and wide-ranging experiences – conversations are more candid and decisions more innovative.

Supplier Diversity

In recent years, there has been a significant rise in companies preferring to trade and do business with diverse companies. Vendor selection and the process of auditing a potential supplier now focus more keenly on social responsibility and enabling minority-owned businesses to thrive.

Companies use supplier diversity programs to unlock new value; for example, to drive vendor competition, enhance brand perception, encourage innovation, positively impact the local economy, and improve the bottom line. In logistics, considerations are increasingly influencing vendor selection processes, with companies prioritizing partnerships with vendors that demonstrate a commitment to diversity and equity practices.

These programs also help promote diversity across each company’s ecosystem. Research suggests industry-leading companies globally are aware of this, as they have committed more than $50 billion to partner with minority and women-owned business enterprises (MWBEs) in the next decade. Further boosting the economy, MWBEs are 67% more likely to employ minority talent and develop these people into higher positions. According to McKinsey, if spending with certified MWBEs doubled, so $2 trillion rather than the current $1 trillion, this could generate $280 billion in additional income and 4 million jobs for minority populations and women. Corporations have the potential to add value and help boost the global economy by prioritizing MWBE vendor selection. According to Gitnux, compared to companies that don’t have diverse suppliers, companies that do show a 133% greater return on procurement investments. This indicates the potential benefits of supplier diversity. Being more inclusive with its suppliers also allows the organization to reach a wider audience.

Clearly, vendor diversity benefits everyone. Companies gain new value and minority-run businesses gain new opportunities.

Talent Inclusion Through Technology

Traditionally, many industries are male dominated at all levels of seniority, including logistics. Today this is changing, often thanks to technology.

For example, by using exoskeletons in a warehouse, people with less physical strength than the average man can now lift heavy objects with relative ease, broadening the pool of potential candidates for that warehouse role. Similarly, robotics that automate operations within a distribution hub can easily be supervised by differently abled people to ensure workflows run smoothly.

The talent pool expands exponentially when a company commits to DEIB – all can be included and all should belong – and technology-enabled innovations inspire positive change across the organization, encouraging more people to apply for work in logistics and the supply chain.

Challenges

Challenge 1

Employee perception may not match organizational claims; for example, 97% of human resources (HR) leaders say their organizations have made changes that improved DEI but just 37% of employees strongly agree.

Challenge 2

To facilitate change and drive DEIB, organizations need to address underlying unconscious bias and enable open dialog during recruitment and career advancement conversations.

Challenge 3

Overcoming entrenched cultural norms and systemic barriers that hinder inclusivity and equality at all levels can be challenging, especially in large organizations.

Employee perception may not match organizational claims; for example, 97% of human resources (HR) leaders say their organizations have made changes that improved DEI but just 37% of employees strongly agree.
To facilitate change and drive DEIB, organizations need to address underlying unconscious bias and enable open dialog during recruitment and career advancement conversations.
Overcoming entrenched cultural norms and systemic barriers that hinder inclusivity and equality at all levels can be challenging, especially in large organizations.

Outlook

Diversity, equity, inclusion, and belonging go far beyond HR concepts. When successfully embedded in the organization’s core values, they leverage the collective backgrounds and experiences of everyone in the organization and this inspires new ways of thinking and sparks fresh ideas. When DEIB is at the forefront of a job applicant’s mind and is a priority item on the business agenda, this is pivotal to the company’s future success.

This trend should be CAREFULLY monitored,with use cases in some applications that can already be addressed today.

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Sources

  1. Business Leadership Today (2024): How Does DEI Affect Employee Retention?
  2. Procurement Tactics (2024): Supplier Diversity Statistics 2024- 35 Key Figures
  3. Harvard Business School (2023): Research: Where Employees Think Companies DEIB Efforts Are Failing