DHL EXPRESS RANKED #1 BEST WORKPLACE™ IN INDONESIA

• DHL Express Indonesia earns the top position on the Best Workplaces™ 2023 list in Indonesia by the Great Place to Work® Institute
• The company’s "As One" culture and commitment to diversity, equity, and inclusion, have cultivated a high-performance work environment

DHL Express, the world’s leading international express service provider, has announced its first-place ranking on the Best Workplaces™ 2023 list in Indonesia, Recognized by the Great Place to Work® Institute, this prestigious accolade highlights DHL Express as a workplace characterized by high trust and outstanding performance.

This year, DHL Express secured the top spot in the ‘Large’ workplace category, solidifying its standing as a Great Place to Work® since 2018.

“We are deeply honored to be recognized as the number one workplace in Indonesia. This achievement reflects our employees' high level of trust in the company and our commitment to prioritizing our people first. With motivated employees, we can also consistently deliver the best service to our valued customers,” said Ahmad Mohamad, Senior Technical Advisor, DHL Express Indonesia.

DHL Express believes that its people are important. Embracing the “As One” approach has become an integral part of the organizational culture. It highly values the unique contributions of every individual, which collectively contribute to overall success. The company is committed to fostering a culture of diversity, equity, and inclusion as well as creating a sense of belonging among employees, which result in higher engagement and motivation. Furthermore, it carries out the Certified International Specialist (CIS) program to support employees’ continuous growth and development. This equips them to adapt to ever-changing situations and consistently deliver excellent service.

According to the 2022 Trust Index (TI) survey carried out by the Great Place to Work® Institute, 99% of DHL Express employees describe that it as an excellent place to work. The TI scores consistently show a 99% rating across categories such as Respect, Camaraderie, Credibility, and Pride. These exceptional scores are observed across different functions, work locations, age groups, and tenures with the company.

In determining the 2023 Indonesia Best Workplaces™, the Great Place to Work® Institute analyzed confidential survey feedback from nearly 20,000 employees representing diverse industries in Indonesia. Responding to over 60 survey questions, employees assessed the extent to which their organization creates a Great Place to Work For All™, regardless of their role or background. Trust and the realization of full potential within the organization constituted 85% of the evaluation, and Great Place to Work® assessed these experiences relative to the organization's size, workforce composition, and industry benchmarks. The remaining 15% of the ranking considered employees’ daily experiences of innovation, alignment with the company’s values, and the effectiveness of their leaders, ensuring consistency. Companies had to meet the Great Place to Work-Certified™ standard to be considered for this honor. To ensure the survey results represent all employees accurately, Great Place to Work requires a 95% confidence level with a 5% margin of error or better and conducts reviews to identify any anomalies in survey responses, news, and financial performance that might affect the trustworthiness of a company's survey results.¹

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