DHL Freight Service Alerts

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Dear Sir/Madam,

We would like to inform you about the planned changes in DHL Parcel Polska Sp. z o.o.

To ensure the highest quality services for our clients, the DHL group operates divisions focused on providing specialized services. In Poland, DHL Parcel Polska Sp. z o.o. includes separate divisions: DHL Parcel (eCommerce) and DHL Freight. These divisions operate independently as organized parts of the enterprise, capable of independently providing the highest quality services to our clients.

To facilitate cooperation with our clients and contractors with each division, and to streamline internal operations, we have decided to formally split the company. This will grant each division its own legal entity.

Below is an overview of the services provided by each division:

Parcel Division (eCommerce) primarily offers transport and courier services for parcels weighing up to 31.5 kg and transport services for heavier shipments up to 2,500 kg, including pallets. It operates within Poland (domestic shipments) and within the European Union (international road transport and courier services).

Freight Division mainly provides domestic and international forwarding and road transport services, including full truckload (i.e., transporting only one client's goods in a given vehicle) and less-than-truckload services.

After the formal division of the company according to the attached division plan, the Freight Division will be transferred to a new company, which will operate under the name DHL Freight (Poland) Sp. z o.o., headquartered in Warsaw. Meanwhile, the Parcel Division (eCommerce) will remain in DHL Parcel Polska Sp. z o.o., which will be renamed DHL eCommerce (Poland) Sp. z o.o. following the division. We assure you that the company split process will not affect our clients and contractors. The way services are provided and the business conditions of our cooperation will remain unchanged.

Yours sincerely,

Managing Director of DHL eCommerce – Agnieszka Świerszcz

Managing Director of DHL Freight – Marek Skowroński