Artificial Intelligence (AI) in Action
Powering Innovation with Intelligence
AI in Action
The era of AI is here! As continued implementation promises major efficiency gains for the logistics industry – from customer service to predictive maintenance and employee health and safety - there are vast opportunities for application and still more expertise and testing required, making peer sharing all the more relevant.
Join us for AI in Action to convene with customers, industry leaders and subject matter experts to exchange insights related to high-impact AI applications and discover what’s possible through hands-on engagement.
What to Expect
This unique Innovation event will feature enlightening and practical sessions from thought leaders and allow for plenty of discussion and networking. To further add dimension to the topic of AI and highlight real use cases, attendees will explore interactive demonstrations throughout the newly revamped Innovation Center showroom.
- Gain a deeper understanding of the potential of AI through insights from the DHL Logistics Trend Radar and industry thought leadership.
- Expand networks with like-minded peers, startups and solution providers to form exciting new collaborations.
- Engage with hands-on AI innovations for fresh implementation ideas and a strategic path forward.
- Understand how GenAI, advanced data analytics, computer vision, AI ethics and more are transforming supply chain and logistics operations, including the opportunities and risks.
Agenda for May 7
| Time | Topic | Speakers |
| 10:00 AM | Welcome & Introduction to the event | James Giedraitis, Head of DHL Americas Innovation Center, DHL Customer Solutions & Innovation |
| 10:15 AM | AI Trends Shaping the Future of Logistics Understand which trends from the Logistics Trend Radar 7.0 are influencing the AI transformation of supply chain and logistics. Gain insight into trend outlooks, applications and opportunities relevant for your business. |
Dr. Klaus Dohrmann, Vice President, Global Head of Innovation & Trend Research, DHL Customer Solutions & Innovation |
| 11:00 AM |
Gain insight into how policymakers are shaping the future of AI regulation and what businesses need to consider to remain compliant and competitive in this dynamic landscape, and assessing global frameworks such as the EU AI Act, U.S. guidelines, LATAM policies and OECD principles. |
Diego Alvarez Mejía, Data Protection and Digital Regulation Specialist, Country Manager Niubox Legal/Digital |
| 11:40 AM | Interactive Tour of the Innovation Center Showroom Explore AI innovations powering the industry today through hands-on engagement with applications spanning parcel sorting, robotics and automation, dimensioning, health and safety, track and trace and more. |
DHL Americas Innovation Center team |
| 12:40 PM | Networking & Lunch | Open Showroom Build your network, enjoy lunch and go deeper into the innovation exhibits of your choosing. |
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| 1:40 PM | Advancing with Artificial Intelligence Draw insights from a product funnel approach to AI implementation (fail fast or scale quickly), highlighting human considerations for change management. You'll hear from use cases including associate retention, predictive analytics, GenAI and more to improve organizational efficiency and customer service. |
Eric Walters, Vice President, Analytics & Performance Management, Operations Excellence, DHL Supply Chain |
| 2:20 PM | Honeywell's AI Framework Use of our “See, Think and Act” AI Framework in our next generation products with AI. You’ll see examples of AI and GenAI in use for transformation of maintenance and services. |
Mehul Patel, Vice President Digital Services, Data and Artificial Intelligence Honeywell International Inc. |
| 3:00 PM | Networking Break | - |
| 3:10 PM | What's next in AI Hear from industry startups and partners introducing exciting AI-enabled solutions for inspiration and to ignite new collaboration ideas. |
Coming soon! |
| 3:55 PM | Wrap Up & Thank You |
James Giedraitis, Head of DHL Americas Innovation Center, DHL Customer Solutions & Innovation |
Speakers
Dr. Klaus Dohrmann
DHL Customer Solutions & Innovation
Dr. Klaus Dohrmann is Vice President, Global Head of Innovation & Trend Research at DHL CSI. He positions DHL as a logistics thought leader through initiatives like THE Logistics Trend Radar and Trend Reports. His team drives innovation from customer engagement and technology scouting to commercial solutions. Dr. Dohrmann also leads the DHL SmartSolutions IoT team, providing IoT solutions for supply chain visibility, operational excellence, and safety.
Mehul Patel
Vice President Digital Services, Data and Artificial Intelligence
Honeywell International Inc.
As VP of Digital Services, Data, and AI at Honeywell, Mehul leads initiatives in AI, data analytics, and software connectivity. Previously, he was VP of Advanced Automation, overseeing key automation projects. Earlier roles include CTO and VP of Engineering for Honeywell Safety and Productivity Solutions. He has guided R&D and product development across multiple units. A thought leader and inventor, Mehul holds over 120 U.S. and international patents.
Jim Giedraitis
DHL Customer Solutions & Innovation
Jim Giedraitis is the Head of DHL Americas Innovation Center, leading a team focused on innovations that transform supply chains and drive customer-centric logistics. Jim joined DHL in 2011, working in Life Sciences, Chemical sectors, and Business Development. Before his current role, he was a Global Customer Director for a US-based pharmaceutical account. He previously managed Life Science and Healthcare customers at CSI. Jim lives in the Chicagoland area with his wife and two children.
Full List of Speakers
Full list of speakers - Dr. Klaus Dohrmann (Vice President, Global Head of Innovation & Trend Research, DHl Customer Solutions & Innovation), Mehul Patel (Vice President Digital Services, Data and Artificial Intelligence.
Honeywell International Inc), Jim Giedraitis (Head of DHL Americas Innovation Center, DHL Customer Solutions & Innovation), Mario Ramirez (Senior Innovation Engagement Manager, DHL Customer Solutions & Innovation), Emilia Endara (Innovation Engagement Manager, DHL Customer Solutions & Innovation), Diego Alvarez Mejía (Data Protection and Digital Regulation Specialist, Country Manager for Ecuador, Niubox Legal/Digital), Eric Walters (VP Analytics & Performance Management, DHL Supply Chain). Visit our speaker page for more information.
Discover Innovation in Logistics at DHL
Learn more about our four Innovation Centers, the latest insights in supply chain innovation and explore the latest industry trends in our Logistics Trend Radar.