
AfterShip is a post-purchase platform used by retailers such as, Gymshark, KylieSkin, and GoPro, as well as marketplaces such as eBay, Etsy, and Amazon. It offers branded shipment tracking, notifications, returns and exchanges, that drive revenue and an improved customer experience. The real-time shipment tracking and notifications help companies increase sales and build brand loyalty. AfterShip's network of 1000+ global couriers makes it a perfect solution for multi-national retailers and leading DTC brands. Our clients see up to 25% of revenue generated via tracking pages and notifications, as well as a 40%-50% decrease in WISMO tickets.
The insightful portal helps companies decrease shipping costs and optimize delivery times. Our clients have seen a 85% decrease in shipment times and a 55 point increase in NPS scores after implementing AfterShip as their post-purchase and returns solution.
Business Units Supported
- DHL eCommerce US, CA, APAC
DHL Capabilities Offered
- Label Creation
- Location Finder
- Managing Returns
- Rating
- Service Finder
- Tracking
- Warehousing
Region
- Africa
- Asia
- Central America
- Europe
- Middle East
- North America
- Oceania
- South America
Solutions Offered
- Channel Management
- ERP 3PL
- Marketplace
- Shipping Software
- Solution Integrator Agency