Contact DHL eCommerce Sales and Business Support

Whether you are interested in getting started with us or are a current business customer with a service question, our DHL eCommerce Sales and Business Support Teams can help.

Interested in getting a quote or pricing? Fill out our quick request form for the most timely response.

Business Hours

Monday - Friday: 9 am - 5 pm (AEST)

*Please note that Customer Service will be closed on public holidays

DHL eCommerce Contact Number

Import Shipments to Australia

+61 37 0356818

DHL eCommerce Contact Number

Export Shipments from Australia

1800 688 280

Email DHL eCommerce Sales

cs-ecom.au@dhl.com

Email our Implementation Team

ci-ecomteam.au@dhl.com

Request a Pick-Up

Visit our form details

Corporate Headquarters

Corporate Headquarters DHL eCommerce

Unit 1 Millennium Court, 33-41 Military Road

Matraville, NSW 2036

Need help with a shipment that is en route?

Let’s get you over to our Tracking and Customer Service areas. Once there, simply enter your tracking number and we’ll help you find the information you need.

Tracking

Use your tracking number to view status

Customer Service

View FAQs and self-service for shipment questions