Navigation and Content
person holding box with boxes on
Warehouse of Innovation

Timely Delivery

About 1 in 20 online orders fail to be delivered on the first attempt, costing retailers an average of $18 USD per delayed delivery.

Got a solution?

Connect with us!

It’s great when your parcel arrives at your door on time and in perfect condition. A positive delivery experience makes it easy to buy from the same company again! But behind the scenes, on-time delivery requires the perfect alignment of so many factors, from meticulous logistics planning to effective communication and coordination among multiple parties handling the different stages of the order delivery. Disruptions or delays in a step of the supply chain out of the control of a logistics service provider like slow customs clearance, a natural disaster, upstream manufacturing bottlenecks, or traffic congestion can significantly lead to a missed delivery window.

Timely delivery is very important for the bottom line in supply chain organizations. When parcels aren’t delivered, they take up extra inventory space in trucks and storage facilities, and logistics providers suffer significant costs with second and third delivery attempts, including wasted labor hours, increased fuel consumption, and penalties for contractual violations, which can also damage relationships and can result in business loss.

With the number of shipments continuing to rise globally, placing more strain on existing supply chains, we ask…

We Wonder...

identifying an address icon

Is there a way to identify incorrect addresses earlier on to ensure timely customs clearance and delivery to the correct customer?

secure parcel icon

How can parcels be safely and securely delivered when the recipient is not there, while balancing privacy, trespassing, and theft concerns?

phone notification icon

When there’s an unexpected or expected delay, how can customers be notified and offered options in a way that maximizes retention?

Got a Solution?

Other Opportunities that may interest you

Curious about other innovation opportunities in the logistics industry and supply chains? Check these out!