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DHL Order Management Solutions

Drives cost savings, lead-time reduction and increased predictability

DHL Order Management Solutions helps you balance the need to offshore production with the need for agility in managing orders and optimising freight movement around the world.  Our team of experts provide innovative solutions that link multiple suppliers from different locations to various destination markets using an industry-leading visibility tool.

End-to-End Service

We offer origin, freight and destination management services across all modes, including freight consolidation

Account Management

One single point of contact through a dedicated account manager and development resources.

Powerful Management Tools

Services linked through powerful core operating platform (Infor Nexus), providing purchase order management with item level visibility as well as supplier, carrier and destination management reporting.

Streamline Transportation Design

By-passing of Distribution Centres at destination markets, reducing destination freight re‑handling, warehousing and transport costs.

Move From a Reactive to a Proactive Supply Chain

Watch how DHL Order Management Solutions gives you control over your end-to-end supply chain – at item level and on a single platform.

Key Values of DHL Global Forwarding

Expertise and Reach

We have seasoned experts who will define, plan, implement and transition you to a ‘steady state’ for your purchase order management while you focus on your core business. Our unparalleled global footprint, linked by our market-leading transportation offering, gives us the scale to support businesses wherever they operate.

Operational Excellence

Our core operating platform provides seamless end-to-end visibility, with consistent, robust and flexible electronic data interchange. The combination of our proven operations, accuracy and reliability enables us to offer an efficient and streamlined global supply chain.

Our Core DHL Order Management Solutions Capabilities

Strategic Services

Our team will evaluate your current state and recommend a strategic approach and solution design to meet your needs:

  • Supply Chain Maturity Modelling
  • Market Intelligence and Industry Trends
  • Current State Evaluation
  • Solution Design
  • Process Improvements to enable best practices
  • Flow Mapping, including functions, processes, activities and systems
Solution Offering

Through a single point of contact at the origin and destination, we coordinate the following services:

  • Order Management, at line-item level
  • End-to-End Supply Chain Visibility and IT Integration
  • Supplier Management and Performance Reporting
  • Origin Consolidation and Logistics Services
  • Carrier Management (Neutral and NVOCC)
  • Documentation, Destination and Exception Management
  • Final Mile Management
Value-Added Activities

In addition to the core DHL Order Management Solutions offering, your solution might include several value-added activities, including

  • Repackaging
  • Palletisation
  • Slip-sheeting
  • Clamshell/Shrink Wrap
  • Display Palletisation
  • And Many Others

Let’s Connect

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