DHL EXPRESS INTRODUCES FIRST AI SORTING ROBOT IN SOUTH KOREA

As the first international express service provider in South Korea, DHL Express has successfully introduced sortation robot at its Gangbuk Service Center. Piloted in in early July, the sorting robot officially started its operation on 20th of July.

The robot DHL Express Korea deployed is a robotic arm flyer sorter made by Dorabot, an AI-powered robotic solution provider for logistics. The robotic arm leverages artificial intelligence to quickly sort documents and small parcels into separate delivery bins and is capable of sorting over 1,000 small parcels per hour – increasing efficiency by 41%. While minimizing human interaction which is crucial for employee safety during COVID-19, the robotic flyer sorter is also expected to sort flyers to route level with 99% accuracy.

"We are the first player in the field to deploy the robotic flyer sorter, and I think it shows that we are taking the lead to digitize our operations and leverage technology to support our employees, in order to better serve our customers," said ByungKoo Han, Country Manager of DHL Express Korea. "We are handling record high shipment volume due to the current e-commerce boom, and robotics will ease our staff's work burden as well as improve productivity. We will keep accelerate innovation, automation, and digital transformation at the workplace," he added.