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Parcel and Document Business Shipping Options

Explore our service offering in Malaysia


Finding the best shipping for small business can be a challenge. At DHL, we recognize the significance of reliable and efficient shipping for small businesses. That's why we provide a range of options and services tailored specifically for small and medium-sized business needs. Whether you are looking for shipping rates for small businesses or trying to figure out the different speed possibilities, our diverse shipping options and services are designed to offer you the flexibility your business demands. Additionally, we provide competitive rates to ensure your small or medium-sized business needs are met. 

For small or medium-sized businesses shipping from Malaysia we have two divisions that can help you optimize your domestic and international shipping and grow your business. 

DHL Express is our courier delivery service and DHL eCommerce provides domestic delivery services across Malaysia. 

Here are the basic shipping options for small businesses and bigger enterprises on these two divisions:

DHL Express

  • Shipping to: 220+ countries/territories (International only)
  • Ships for: Businesses of all sizes and shipping volumes
  • Expertise: Time-critical shipments, next business day

DHL eCommerce

  • Shipping to: Malaysia (Domestic only)
  • Ships for: Local B2B and B2C customers
  • Expertise: Domestic delivery and returns

Shipment Size and Speed


Finding the best shipping for your small business means finding the most efficient carrier for your size and speed requirements is key to learning how to reduce shipping costs for your business. Your customers may be willing to pay the incremental costs to get their shipment next business day from our DHL Express division. While our DHL eCommerce division offers slightly slower options at an affordable price.

DHL Express

  • Size: Shipments up to 70 kg (heavier available upon request)
  • Speed: 1-3 business days, time specific deliveries guaranteed

DHL eCommerce

  • Size: 30kg, <250 cm (L+W+H)
  • Speed: 1- 3 days within Peninsular Malaysia and 3 – 7 days to East Malaysia

Best Shipping Rates for Small Business


Shipment pricing is highly dependent on your destination and shipment size, but our pricing is also custom-made to match your specific shipping needs. This means the shipping rates for small businesses or lager companies can vary based on different factors.  If you would like to talk to someone about custom rates and how to reduce shipping costs for your small or medium-sized business, contact our expert team.

DHL Express

Our rates are designed to fit your business - not the other way around. Our Dynamic Discounting program helps small businesses like yours by giving you increasing discounts as your shipping volume grows. Ship more, save more!  As your shipping volume grows, your discount increases, allowing you to reduce shipping costs for your small business.

DHL eCommerce

Just like parcels, we know that one size doesn’t fit all. We work closely with you to understand your business and tailor a solution that’s a perfect fit. We offer cost-effective shipping rates for small businesses seeking domestic and international parcel delivery.

Pickup, Delivery and Customs


Sometimes saving time is the best way to save money. If you're searching for how to reduce shipping costs for your small business, consider the value of pickups and door-to-door service.  Our business unites a variety of shipping services for small businesses as well as medium-sized businesses that will help you save time and money.

DHL Express

  • Pick up/Drop off: Courier pick up, drop off centers
  • Delivery: Door-to-door
  • Customs: Full customs clearance included in shipment
  • Customer Options: Recipient able to reroute using “On Demand Delivery”

DHL eCommerce

  • Pick up/Drop off: Drop off in 1,000+ ServicePoints in Malaysia
  • Delivery: Door-to-door, ServicePoints
  • Customer Options: Return Solutions available

Value Added Services


You may be searching for the best shipping rates for small business, but also consider that additional service options like Saturday Delivery or sustainable fuel options may be attractive to your customers. Easy data integrations can also save you time and work to boost the efficiency of your shipping costs.

DHL Express

  • Sustainability: GoGreen (offset with credits), GoGreen Plus (inset with Sustainable Aviation Fuel (SAF))
  • Digital Services: Web Portal, DHL On Demand Delivery, DHL Express Commerce
  • Integrations: EDI, API, Third-Party plugins and more
  • Shipment Options: Saturday Delivery, shipment insurance and more
  • Specialty Services: Medical Express, heavy shipments

 

DHL eCommerce

  • Sustainability: Paperless contract management
  • Digital Services: Interactive Dashboard on Web and App
  • Integrations: Plug-ins available for most of global, regional and local 3rd party vendors
  • Shipment Options: COD, next day delivery, multi-piece shipments, secure high value and more