DHL eCommerce Customer Service

Whether you are receiving a shipment to your home or business, we want to help answer your questions about receiving or returning a shipment sent using DHL eCommerce.

Find Your Contact

Your tracking number lets us find the right contact to answer your questions.

Additional Customer Service Help

FAQs

From tracking number help to insurance claims

ServicePoint Finder

Find the closest location for pickups and returns

Contact Shipping Experts

For business shippers only. Contact our sales team