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DHL Freight: Long waiting times for customs clearance in Turkey

Applies to all international products

2024-11-21 Turkey’s customs authorities have introduced a new customs data system (NCTS-P10). This applies to both inbound (imports) and outbound (exports). The system was deployed on the night between November 16 and November 17.

Unfortunately, the system has not worked as intended, with the result that there are very long waiting times for freight traffic between the EU and Turkey. There are reports of queues of up to 30 kilometres at the border with Bulgaria.

At present, there is no forecast when the system will work, or when traffic can return to normal again. The disruption will lead to major delays for traffic to and from Turkey.

We will keep you updated on developments here on our website.

Please contact our Customer Service on 0771-345 345 or your nearest contact person if you have any questions.