Useful Information and Downloads
Certificates and Policies
ISO 9001
(461.8 KB)
Global Quality Policy
(180.3 KB)
ISO 14001
(462.5 KB)
Global Environment and Energy Policy
(177.5 KB)
ISO 50001
(464.8 KB)
ISO 45001
(455.0 KB)
Global Health and Safety Policy
(163.5 KB)
Terms and Conditions
DHL Freight Euroconnect Conditions of Carriage (English)
(334.3 KB)
Annex 1 - Ancillary Services and Surcharges (English)
(100.7 KB)
Annex 2 - Calculation of Weight Charges (English)
(436.6 KB)
Annex 3 - Consignment Packaging and Labelling (English)
(202.6 KB)
Annex 4 - Details of Electronic Invoicing (English)
(204.6 KB)
DHL Freight Euroline Shipping Conditions (English)
(157.4 KB)
Annex 1 - Details of electronic invoicing DHL Euroline
(182.8 KB)
General Terms and Conditions DHL Freight and DHL Freight Eurapid (English)
(119.5 KB)
DHL Freight GoGreen Plus Terms and Conditions (English)
(102.0 KB)
Carrier Conditions
General Terms and Conditions for Carriers (English)
(115.3 KB)
Annex 1 DHL Safety Instructions for Drivers of Carrier (English)
(123.0 KB)
Annex 2 Instructions for Carriers Upon Loss/Insured Events (English)
(69.4 KB)
Annex 3 DPDHL Group Supplier Code of Conduct (English)
(187.4 KB)
Annex 4 DHL Environmental Conduct (English)
(81.5 KB)