DHL eCommerce
Let us enable your e-commerce logistics with parcel delivery solutions
DHL eCommerce provides nationwide domestic express delivery and pickup service with our own network. Whether you are the large enterprise, SME or individual shipper, DHL eCommerce has multiple domestic delivery service options to meet your needs.
Domestic Shipping Services
Backed by our strong logistic network and experience, we make it simple for you to ship with a full range of domestic delivery services in Thailand. Contact a Sales Representative to get a quote
≤30KG
Max weight
≤200 cm (L+W+H)
Max dimension
Mon-Sat (9am-6pm)
Provided delivery service
Additional Services and Features
To further enhance our domestic delivery, DHL eCommerce provides a broad selection of premium services.
Day and Time-Definite Delivery Service
We offer flexible and affordable ‘day-definite’ and ‘time-definite’ delivery service.
- Same Day delivery available for Bangkok and Greater Bangkok area’s origin and destination; parcels pickup and delivery within the same day
- AM Delivery available for Bangkok, Greater Bangkok and Thailand Upcountry (except remote areas); Next Day delivery within 12 pm
Shipment Pickup and Drop Off Services
Shipment pickup request at your fingertips and easy parcel drop off experience at our DHL ServicePoints across the country offered for our non-registered customers with small scale volume.
- Our 700 DHL ServicePoints across Thailand allows easy drop off for nationwide delivery
- Use our DHL Mobile APP/Retail Portal to simply request a pickup
Cash on Delivery
Business merchants can now have a peace of mind that a reputable service provider are able to collect and remit the cash payments back to the business merchant in a quick manner.
- Reliable Cash on Delivery with <3 days remittance performance
- Cash on Delivery values up to THB 50,000 per shipment
- Traceable Cash on Delivery Remittance status via customer web portal
Shipment Value Protection
Our Shipment Value Protection provides peace of mind, with coverage of up to THB 2,000 per parcel, making it easy to protect yourself against loss or damage to goods while in transit. Additional insurance can be purchased to insure higher value items.
- Shipment Value Protection up to THB 2,000
- Additional Insurance can be purchased via customer web portal with coverage up to THB 100,000
Customer Web Portal and API
DHL eCommerce Business Customers get access to the easy-to-use Customer Web Portal. The Portal offers various functionalities for shipment preparation and tracking.
- Bulk upload for large volume customer
- Automated label printing and immediate tracking number generation
- Real-time shipment status tracking
- Standard and customized reports available for your business analysis
Other Services
Enjoy tailor-made services customized for your business needs.
- Multiple Parcel Delivery: Consolidated multiple parcel delivery under one shipment order
- Paper POD: Additional document management and return to merchant after delivery
- Intended Return: Pickup the previous successful delivery parcel back to merchant
- Parcel Exchange: Parcel pickup from recipient upon request with new parcel exchanged
- Open-Box Services: Parcel box opening request before delivery confirmation
Day and Time-Definite Delivery Service
We offer flexible and affordable ‘day-definite’ and ‘time-definite’ delivery service.
- Same Day delivery available for Bangkok and Greater Bangkok area’s origin and destination; parcels pickup and delivery within the same day
- AM Delivery available for Bangkok, Greater Bangkok and Thailand Upcountry (except remote areas); Next Day delivery within 12 pm
Shipment Pickup and Drop Off Services
Shipment pickup request at your fingertips and easy parcel drop off experience at our DHL ServicePoints across the country offered for our non-registered customers with small scale volume.
- Our 700 DHL ServicePoints across Thailand allows easy drop off for nationwide delivery
- Use our DHL Mobile APP/Retail Portal to simply request a pickup
Cash on Delivery
Business merchants can now have a peace of mind that a reputable service provider are able to collect and remit the cash payments back to the business merchant in a quick manner.
- Reliable Cash on Delivery with <3 days remittance performance
- Cash on Delivery values up to THB 50,000 per shipment
- Traceable Cash on Delivery Remittance status via customer web portal
Shipment Value Protection
Our Shipment Value Protection provides peace of mind, with coverage of up to THB 2,000 per parcel, making it easy to protect yourself against loss or damage to goods while in transit. Additional insurance can be purchased to insure higher value items.
- Shipment Value Protection up to THB 2,000
- Additional Insurance can be purchased via customer web portal with coverage up to THB 100,000
Customer Web Portal and API
DHL eCommerce Business Customers get access to the easy-to-use Customer Web Portal. The Portal offers various functionalities for shipment preparation and tracking.
- Bulk upload for large volume customer
- Automated label printing and immediate tracking number generation
- Real-time shipment status tracking
- Standard and customized reports available for your business analysis
Other Services
Enjoy tailor-made services customized for your business needs.
- Multiple Parcel Delivery: Consolidated multiple parcel delivery under one shipment order
- Paper POD: Additional document management and return to merchant after delivery
- Intended Return: Pickup the previous successful delivery parcel back to merchant
- Parcel Exchange: Parcel pickup from recipient upon request with new parcel exchanged
- Open-Box Services: Parcel box opening request before delivery confirmation
Looking for help with your e-commerce shipments?
Let our DHL eCommerce experts connect with you.
DHL eCommerce ServicePoints
DHL ServicePoints allows online merchants or anyone to easily drop off or send their parcels for nationwide delivery.
