Easy to use
While large players have dedicated teams looking after replenishment and logistics, this is certainly not a standard for all. We believe that every business deserves world-class fulfillment and inventory management is an important part of this. All our customers benefit equally from the Advanced Inventory Insights tool, which comes as standard for DHL Fulfillment Network customers. It has been designed to be customer focused, with a series of easy-to-use, intuitive dashboards. Tutorials and a ‘read me’ area guide our customers through the platform.
Co-developed in conjunction with our existing customers, the platform is purposely designed to provide analytics with a keen focus on actions: five key areas, denoted as ‘action areas’ in the tool, allow customers to make informed decisions based on the data, and take concrete action.
Searches can be customized: for example, a customer planning for a forthcoming peak season can view at a glance and in detail their inventory movements last peak season, per SKU. How often did we have stock-outs? How fast did each SKU sell? What was our return rate? Once a search filter has been applied, this can be bookmarked, which means that customers can easily revisit their search and plan and track progress over time.
Furthermore, the tool provides suggestions for customers: for example, if you have overstocks, it may suggest selling these at a discount, or moving them to a location where stocks are low. It also provides industry benchmarks, arming customers with knowledge against which they can weigh up their own inventory management approach.