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Clinical Logistics 

Discover our compliant and resilient Clinical Logistics solutions tailored to meet the needs of your patient-centric supply chain

As the future of life sciences and healthcare moves towards decentralized clinical trials logistics, you need the confidence that your logistics requirements are fulfilled accurately, on time and maintain regulatory compliance.

Scalable, flexible and resilient

Effortlessly reach remote destinations with our global proven capabilities. Benefit from our market-leading customs expertise. Trust our extensive cold-chain capabilities to ensure temperature-sensitive deliveries.

Knowledgeable, reliable & compliant

Stay compliant in the life science and healthcare sector with our expert regulatory guidance. Enjoy storage and transport solutions for a wide range of temperature-controlled conditions, including cryogenic. Access an exceptional service through our ongoing investment in Direct to Patient capabilities.

Data-enabled visibility and control

Maximize your supply chain efficiency with our Standard Connectivity solution. Enjoy global compatibility and end-to-end visibility with MySupplyChain. Manage queries easily with our Customer Service Solution and monitor progress with online dashboards.

Environmentally responsible

Drive your sustainability agenda with our reusable shipper program, with a return rate of 96%. Reduce reverse workflows and waste with access to secondary manufacturing. Join DHL's commitment to carbon neutrality by 2050.

Specific Services and Capabilities

Clinical Service Center

  • A single point of contact for the clinical network
  • Quality assurance & regulatory compliance
  • Operations planning, and performance management
  • End-to-end supply chain visibility and data analytics
  • Centralized account management and invoicing (including study level budgeting)

Clinical Storage and Distribution

  • Presence across continents with extensive cold and deep-frozen capabilities
  • Direct-to-patient & white glove solutions
  • Cell & Gene supply chain management
  • Integrated transport solution
  • Returns & destruction
  • Validated clinical operations management system
  • Small & large molecules 

GMP Services & Packaging Solutions

  • Reusable multi-temperature fully GMP complient packaging
  • Packaging As A Service and asset management
  • Reusable temperature loggers
  • Asset tracking & performance reporting
  • Secondary packaging, kitting & labelling
  • Rework & shelf-life extension
  • Late-stage customization & postponement

Value Added Services

  • Clinical Lead Logistics Partner
  • Ancillary & comparator procurement services
  • Solutions design & optimization
  • Customs services & consultancy (IOR/EOR)
  • System connectivity
  • Carbon footprint reporting & optimization 

Experience a New Level of Care and Customization with CRYOPDP

CRYOPDP, a subsidiary of DHL, delivers white-glove, temperature-controlled logistics for the pharmaceutical, biopharmaceutical, and advanced therapy sectors. The team develops tailored, end-to-end solutions that ensure safety, precision, and reliability for every time-sensitive shipment.

  • Operates in 15+ countries with a network reaching more than 150 countries
  • Manages cryogenic, frozen, chilled, and ambient shipments with team of 360+ experts
  • Provides comprehensive transport services, from packaging to distribution
  • Guides clients through strategic and operational logistics optimization

Discover Thermal Packaging as a Service for Healthcare Logistics

Our end-to-end solution makes your life easier by raising quality, boosting reliability, reducing costs and increasing sustainability. 

 

Patient Centric Delivery for Clinical Trials of the Future

An examination of how logistics can be the enabler of patient centricity in a transforming clinical trials industry.

Go deep on Clinical Logistics Solutions 

Read on the latest most relevant topics, including:

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