The Mobility Revolution Impacting Supply Chains & Logistics Shared & Digital: Gearing Up for a New Era

Shared & Digital in Auto-Mobility Supply Chains: Gearing Up For a New Era

Shared ownership of vehicles is growing in popularity, particularly amongst younger drivers. This development is driving the growth of mobility-as-a-service (MaaS) not just among individuals, but among businesses as well. Convenience is key with car sharing and this necessitates an efficient digital ecosystem, including e-commerce platforms, along with advanced fleet management logistics services. To optimize the use of their assets, vehicle rental companies and corporate fleets require highly responsive, high-quality repair and maintenance programs. The right part must be visible and available in the right place at the right time. These organizations may also require efficient vehicle inspection, cleaning, refueling, and transportation services. Expectations of logistics and the supply chain could not be higher.

For more insights on shared and digital mobility, check out our exclusive interviews with leading industry voices: listen to Malte Hans from McKinsey as he discusses the future growth of shared mobility and e-commerce in the automotive industry; watch our insightful interview with Gary Howard from DHL’s Finished Vehicle Solutions division to understand the value of effective logistics in the shared mobility sector; and learn more about the future of MaaS from MOQO CEO, Michael Minis. Finally, explore our real-world use case to see how DHL helped modernize and optimize logistics operations with a leading automotive company.

New Mobility Business Models: Insights into the Auto-Mobility Industry's Transformation

In this interview, Malte Hans from McKinsey explores the current state and future growth of shared mobility and e-commerce in the auto-mobility industry. He also addresses the challenges and opportunities automotive manufacturers and suppliers face in adapting to these shifts, and how these trends are influencing supply chain management.

Navigating Industry Shifts: Flexibility in Finished Vehicle Solutions

In this interview, Gary Howard from DHL's Finished Vehicles Solutions division discusses the growing need from the industry for greater flexibility driven by an uptick in short-term leasing and subscription programs. Gary also talks about the changes and investments that the industry requires to adapt to this evolution.

Key statistics

23,000,000

car sharers globally, growing steadily

68%

of world’s population living in urban areas by 2050

3.51%

global market growth in the next 5 years (CAGR)

69%

of shared mobility sales will be made online by 2029

Components Manufacturers

Impact: Medium

Shared: Increasing component demand (due to higher vehicle utilization when shared) necessitates a more responsive, resilient supply chain. This includes more frequent replacement of wear-and-tear parts. There is a growing need for component manufacturers to integrate new technologies into their products to meet the needs of shared mobility services, especially advanced telematics and connectivity solutions.

Digital: There is a greater requirement for efficient logistics – including better inventory management, rapid order fulfillment, and direct-to-consumer deliveries and returns – to support online distribution and aftermarket sales. Increasing responsiveness is needed in the supply chain to handle fluctuating demand.

Commercial Vehicles

Impact: High

Shared: More adaptable fleet management solutions and real-time logistics tracking are needed to support the rise of shared mobility in commercial fleets, such as shared agricultural vehicles and delivery vehicles. Organizations are adapting supply chain management and logistics operations to support higher vehicle utilization rates with more frequent maintenance and faster turnover.

Digital: There is increasing logistics support for second-hand commercial vehicle platforms, business-to-business aftermarket e-commerce, and fast, easy access to maintenance parts and services to avoid vehicle downtime.

Tire Manufacturers

Impact: High

Shared: When vehicles are shared, higher utilization rates increase demand for replacement tires. In the supply chain, this introduces more frequent production and delivery cycles. Increasingly, there are more advanced manufacturing processes and materials in the supply chain as shared mobility solutions require durable, high-performance tires.

Digital: There is a growing need for efficient logistics and distribution networks to support online sales direct to consumers (and returns), bypassing traditional retail channels. Companies require a robust supply chain to manage inventory, ensure quick delivery, and handle returns effectively in aftermarket sales to consumers and service centers.

Passenger Vehicles

Impact: High

Shared: Demand dynamics are changing as car sharing, ride hailing, and other shared mobility services raise utilization rates and increase vehicle turnover. This requires efficient supply chain management, including frequent maintenance and rapid deployment of vehicles. Ensuring timely service and vehicle availability necessitates more localized supply chains and logistics networks in urban areas with high concentrations of shared mobility services.

Digital: Companies are restructuring supply chains to support online sales models, increase e-commerce, and achieve direct-to-consumer delivery. More efficient and flexible supply chain solutions are required to meet higher customer expectations.

Shaping the Future of Mobility-as-a-Service (MaaS)

In this interview, MOQO CEO, Michael Minis, discusses the MOQO's journey and its pivotal role in the MaaS ecosystem. He highlights how the industry has evolved over the past decade and what it will take to create a sustainable future. He also looks at the growing importance of company fleets, and the innovative solutions MOQO is developing to meet changing customer needs.

Free Webinar: The Future of Mobility and its Impact on Supply Chains

March 13, 2025, 10 am / 4 pm CET

Join Fathi Tlatli (DHL), Lukas Neckermann (Neckermann Strategic Advisors), and Lorraine Frega (Michelin) as they discuss the shift towards sustainable, resilient, and technology-driven mobility, addressing the challenges of vehicle electrification and battery logistics in supply chains, as well as strategies to reduce Scope 3 emissions.

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