Customs Services
Taking the complexity out of customs, so you can focus on your business and your customers
We understand that you need a resilient customs partner with the local expertise and global tools that provide you with a consistent, high-quality service, no matter where your business takes you.
In an ever-changing regulatory environment, secure the peace of mind that comes with knowing that your goods are cleared fast, and in total compliance with the rules of your market. Let one of the world’s largest customs brokers put their global network at your disposal.
Explore our Customs Footprint
Our global footprint to help you expand your reach, no matter where your business takes you to.
Our Customs Services and Solutions
Import and Export Clearance
We understand that keeping up with the trade regulations of your key market can prove challenging and with it, delays, fines and penalties can arise. Ensure uniform, consistent and compliant trade activities: our trained staff keeps up with regulatory changes so you can focus on your business.
- Complete Export and Import Customs: Declarations take out trade obstacles before they arise, saving you time, effort and money.
- Transparency for All: Whether you are shipping your freight with DHL or not, your goods deserve reliable customs clearance with full transparency over declaration details and pricing.
- Submission to other Government Authorities: We make sure your permits and licenses are received and reviewed in time by all the relevant authorities
- Duties and Taxes Outlay Service: Means we settle all duties upfront, on your behalf, so your goods make it to the store shelves and assembly lines faster.
- Dynamic Reporting & Tracking: Online access to Customs data, analytics, long-term document storage, and full visibility through myDHLi tracking.
- End-to-end Compliance: Our multilayered approach to compliance helps reduce delays and limit any non-compliance surprises after entry.
Integrated Customs Solutions (DHL TradeConnect)
Are you managing large, complex logistics operations? Managing various brokers often result in limited visibility. Take the efficiency of your customs activities to the next level with a solution tailored to your unique needs. Leverage cutting-edge technologies, with a trusted logistics partner.
- Realize the full potential of your Global Trade Management system: Connect with our Global Integrated TMS platform and automate information flow with DHL TradeConnect.
- Customs Account Management: An experienced customs expert is your single point of contact for all global DHL Customs Services, including reporting, special projects, and issue resolution.
- Customs Critical Logistics Control Tower: A tailored solution to optimize time-sensitive supply chains, improve demand planning, decrease delivery lead times, and reduce costs.
- Actionable Insights: Benefit from powerful advanced analytics tools such as Clearance Lead Time planner, FTA Optimizer, Automated Quality Control tool.
- Centralized Global Implementation: A dedicated expert team ensures smooth customs business implementation in target markets.
- Centralized SOW & SOP Management: Enhance supply chain efficiency with centralized SOW management, globally aligned rate card terms, and full visibility on customs brokerage service. Implement tailored SOPs and KPIs for informed decisions optimized workflow.
Take a Look Inside Customs Brokerage
Customs brokerage can be complicated, but it does not have to be. Discover how DHL Global Forwarding takes the complexity out of Customs. Customer declaration details are available through myDHLi web portal. In addition, we offer flexible interfaces with customers to share declaration related data.
Let’s Connect
Get in touch with our Customs Experts today
Tell us a little a more about your organization to get started.
Our Customs Brokerage Services
DHL Customs Consulting Services
Our customs brokerage consultants can review your supply chain to help enhance customs activities, optimize duties, identify potential risk areas and improve internal controls and procedures to maximize internal compliance.
Services Include
- Harmonized Tariff Schedule (HTS) classification and validation
- Compliance issue resolution and Penalty mitigation
- Prior disclosures, binding rulings
- Customs compliance assessments
- Classes and training programs tailored your need
DHL Duty Drawback Services
DHL Duty Drawback Services is a licensed customs brokerage firm with over 30 years of experience. We aggressively pursue all lawful recoveries for our customers while maintaining the highest level of compliance and work with customers to develop and manage entire program: research, applications, data collection and management filings.
Services Include
- One of the largest Drawback filers – Total claim paid exceeding $2 Billion, 20 dedicated Drawback experts
- Support programs in all industry sectors
- 99.9% compliance success
- Detailed complimentary assessment to identify all possible duty recovery
DHL Foreign Trade Zone (FTZ)
DHL Foreign Trade Zone (FTZ) U.S. solutions are tailored to help manage and optimize the FTZ requirements of your supply chain, providing an end-to-end customized solution. As the largest zone operator, DHL will increase your capability to reduce Merchandise Processing Fees (MPF), tariffs, local taxes and increase cost savings.
Services Include
- Operator and administrator General Purpose Zones, Specific User Zones and Customer Owned Zones
- Conduct FTZ feasibility studies
- Assist in preparing and submitting applications for activation or footprint modifications
- Maintain all necessary compliance standards
DHL Reconciliation
Specialized group managing U.S. Customs Automated Commercial Environment (ACE) Reconciliation Program. Specific guidelines or timelines allows amendments of issues which are undeterminable at time of entry.
Services Include
- Dedicated staff to reconciliation
- Over 200 customers enrolled in programs involving USMCA and value
- Program tailored to customers' needs
- Hands-on from initial "flagging" of entry, to receipt of finalized valuations, through final recon filing cycle and including post entry review
- Can readily support secondary broker data
Customs Connection (C2) Web Portal
Our dynamic one-stop shop provides our customers and carrier with real-time information via tracking tools, shipment analytics, performance and document availability.
Looking for DHL Customs Documents and Help?
Whether you’re looking for a reliable source of background or some specific regulators updates. We’re here to help in every way.
