DHL eCommerce

Your perfect fit for European e-commerce

At Cross-Border Solutions Austria, we develop shipping and returns solutions for international e-commerce customers who ship more than 3,000 parcels per year. To this end, we draw on established standard products for international parcel shipping and at the same time have the flexibility and knowledge to develop bespoke solutions for our large e-commerce customers.

World Class Reliability

Today’s online shopper wants to be certain when their goods will arrive. So do you. Through the access to DHL's European network, you will benefit from our quality and reliability in cross-border parcel shipment.

Trusted Partner

As the leading parcel provider in Europe, DHL eCommerce has deep experience and profound knowledge of e-commerce and shipping parcels. With a high level of efficiency and comprehensive services, we are on the move for you!

Flexibility

With our creative shipping solutions tailored to your needs, we can meet the increasingly complex requirements of our major European e-commerce customers. We offer a wide range of product features and services.

Easy Integration

We work with top e-commerce platforms in the industry and support direct integrations from our best-in-class APIs and web-based shipping options.

DHL Parcel Connect Across Europe

Parcel Connect combines the global power of DHL with the local expertise of domestic delivery partners. For many businesses, expanding affordably into Europe can be a real challenge with the complexity of dealing with different carriers, restrictions and markets. What you need is a logistics partner, not just a provider, who can work with you to ensure your customers everywhere are satisfied. With our eConnect API, the doors are also open for worldwide shipping.

Learn More About Parcel Connect

Let’s Connect

Questions for DHL Cross-Border Solutions Sales and Account Team?

Do you ship more than 3,000 parcels per year? Let’s get in touch and find the best shipping solution for your business.

Connect With an Expert

Convenience to the Door

You can send goods, collect returns and take advantage of 140,000 service points across Europe with ease. Thanks to our dense network of DHL ServicePoints in many European countries, you will always find a place where you can easily drop off and receive DHL parcels.

Explore Our ServicePoint Finder

Are You Looking for Help With a Shipment That is En Route?

Let’s get you over to our Tracking and Customer Service areas. Once there, simply enter your tracking number and we’ll help you track down the information you need.

Tracking

Use your tracking number to view status

Customer Service

View FAQs and self-service for shipment questions