Shipping Services
Value-driven shipping solutions to reliably reach consumers in the United States
If your business sends large quantities of e-commerce orders or other B2C shipments from Canada to the United States, DHL eCommerce provides reliable shipping services to meet your needs.
Our Shipping Services
Backed by our strong group network and experience, we make it simple for you to ship to the United States with our cross-border shipping services.
DHL Parcel International Direct
Our Parcel International Direct product offers a cost-efficient solution for direct injection into the United States with end-to-end tracking and delivery confirmation, making this the ideal product for cross-border e-commerce deliveries.
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Service Levels:
- U.S. Max: 3/4 Day-Definite Transit1
- U.S. Priority: 3-6 Average Transit Days
- U.S. Standard: 5-9 Average Transit Days
Service Features:
- Estimated Day of Delivery
- No clearance fees for non-regulated items <800 USD (Max Aggregated Value is 800 USD)
- Up to 100 USD/package of Shipment Value Protection included
Maximum Weight: Up to 6.8 kg (15 lbs.)
Dimensions: Length + Girth ≤127 cm (50 in.) (Girth = 2W + 2H)
Coverage:
- U.S. Max: Continental U.S. only
- U.S. Priority and Standard: 100% U.S. coverage, including service to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, and all other U.S. territories and P.O. boxes
1Most ZIP Codes are assigned an Estimated Day of Delivery (EDD) of 3 or 4 days. Some remote areas are assigned an EDD of more than 4 days.
DHL Duty & Tax Calculator
A fully scalable, easy-to-use solution that will give your customers the ability to prepay all duties, taxes, and fees at checkout to over 200 global e-commerce markets. Read a case study of how we helped Everlane.
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Functions:
- Real-time calculation of duties, taxes and other governmental fees displayed at checkout in shopper’s local currency
- Calculation based on order information
- Carrier agnostic
Features:
- Easy-to-integrate Web Services API or plug-in extension
- Merchant maintains ownership of the checkout process and full control of foreign market product prices, branding and consumer analytics
- Compliance features include denied party screening, embargo and common commodity restriction screening
Additional Services and Features
To further enhance our shipping services, DHL eCommerce provides a broad selection of premium services.
Shipment Value Protection
Our basic coverage provides peace of mind to you and your customer, with coverage of up to 100 USD per parcel, making it easy to protect yourself against loss or damage to goods while they are in transit.
Additional coverage (above 100 USD) is available.
For more information, visit our Shipment Value Protection page
ZIP Code Validation
ZIP Code Validation software enables corrections to minimize delays of getting your packages into the hands of your customers.
DHL GoGreen
Meet your customers’ demand for greener shipping options and differentiate your company with DHL GoGreen. This innovative shipping service allows you to offset the carbon emissions produced during shipment delivery by paying a small per-piece fee to help fund clean energy projects. Offsets are verified annually by SGS (Société Générale de Surveillance), one of the world’s leading independent verification companies.
Selective Routing
By constantly monitoring shipping traffic patterns throughout the U.S., we can reroute your parcels to bypass local problems – from emergency Post Office closures 100 miles away to severe weather clear across the country. No matter what happens, with Selective Routing, you’ll always have the fastest path to your customers.
Delivery and Signature Confirmation
Follow your packages end-to-end with our Delivery Confirmation service. From the second they leave your hands to the moment they reach the final destination; you and your customers can stay informed about shipments throughout their journey—and you can enjoy the peace of mind of knowing they’ve arrived safely. You can easily post this information to your website to keep customers informed about their orders.
Signature Confirmation Service
Offered for an additional fee, customers can choose to require a signature from package recipients at time of delivery for extra security.
Shipment Value Protection
Our basic coverage provides peace of mind to you and your customer, with coverage of up to 100 USD per parcel, making it easy to protect yourself against loss or damage to goods while they are in transit.
Additional coverage (above 100 USD) is available.
For more information, visit our Shipment Value Protection page
ZIP Code Validation
ZIP Code Validation software enables corrections to minimize delays of getting your packages into the hands of your customers.
DHL GoGreen
Meet your customers’ demand for greener shipping options and differentiate your company with DHL GoGreen. This innovative shipping service allows you to offset the carbon emissions produced during shipment delivery by paying a small per-piece fee to help fund clean energy projects. Offsets are verified annually by SGS (Société Générale de Surveillance), one of the world’s leading independent verification companies.
Selective Routing
By constantly monitoring shipping traffic patterns throughout the U.S., we can reroute your parcels to bypass local problems – from emergency Post Office closures 100 miles away to severe weather clear across the country. No matter what happens, with Selective Routing, you’ll always have the fastest path to your customers.
Delivery and Signature Confirmation
Follow your packages end-to-end with our Delivery Confirmation service. From the second they leave your hands to the moment they reach the final destination; you and your customers can stay informed about shipments throughout their journey—and you can enjoy the peace of mind of knowing they’ve arrived safely. You can easily post this information to your website to keep customers informed about their orders.
Signature Confirmation Service
Offered for an additional fee, customers can choose to require a signature from package recipients at time of delivery for extra security.
Get Started With a Quote
If you’re interested in our shipping services, tell us a little bit about your business needs and we’ll have one of our E-Commerce Experts work out the details and get back to you.