Retail Expertise
With more than 400 international fulfillment centers, DHL Supply Chain delivers secure, agile and sustainable solutions
Our retail supply chain solutions span a wide variety of retailers, from hypermarkets to convenience stores, e-retailers to department stores, Do-it-Yourself, electrical and furniture stores to coffee shops. Our deep retail supply chain experience and best-in-class IT platform ensure our customers have constant visibility and speed, multi-channel delivery and a consistent customer experience globally.
Market Trends
- Worldwide retail ecommerce sales will make up 22.3% of total retail sales by 2023, estimates show
- Retailers need to deliver a seamless transition between in-store and online channels
- Consumers are seeking more personalization, in product and shopping experience
Retail Supply Chain Impact
- Omnichannel retail requires tailored logistics networks, end-to-end visibility and both descriptive and predictive data analytics
- Risk mitigation, improved supply chain resilience and sustainability require supply chain reengineering with more regional nodes and last mile innovation
Deliver supply chain excellence for every retail market
- Extensive global retail capabilities while achieving cost-efficiency and profitability
- Multiple channels approach, ensuring speed, responsiveness and end-to-end security
- Agile and sustainable solutions, from planning through distribution and returns
Deep Retail Expertise
General Merchandise Retailers
Our solutions increase competitive advantage and win new market share for a wide range of general merchandise retailers. Our retail expertise and capabilities increase efficiency, enhance multi-channel delivery and offer a more personalized customer experience.
Retail Expertise Includes:
- Department stores
- Supermarkets
- Hypermarkets
- Grocery stores
- Convenience stores
- Discount stores
Specialized Retailers
Our extensive network capabilities enable specialized retailers to successfully compete and thrive in an increasingly consumer driven environment. Our solutions improve demand forecasting and stock availability, reduce lead times and maximize margins.
Retail Expertise Includes:
- DIY stores
- Furniture stores
- Electrical home appliances shops
- Toy stores
- Office supply stores
- Coffee shops
Fashion
Our logistics expertise enables fashion retailers to cost-effectively deliver garments to market, while rapidly and accurately fulfilling orders across multiple sales channels. Efficient reverse logistics manage returns and keep the industry moving.
Retail Expertise Includes:
- Clothing stores
- Clothing accessories stores
- Boutiques
Luxury
Our logistics solution for high value products ensures the security of luxury goods as well as overcoming the key challenges of globalization, consolidation and diversification.
Retail Expertise Includes:
- Jewelry
- Watches
- Leather goods
- Designer clothing
Hotels, Restaurants and Catering
Our integrated supply chain approach delivers highly specialized requirements including multi-temperature and humidity-controlled environments for perishable items. Our optimized transport and streamlined sourcing maximizes the efficiency of repeat purchasing processes.
Retail Expertise Includes:
- Hotels
- Restaurants
- Catering services
Explore Our Solutions
Our Capabilities and Operating Standards
Let’s Connect
Questions for a Retail Industry Expert?
Tell us a little more about your organization to get started.
