Australia’s export industry has faced a number of challenges in 2021 – from border and port closures, and a continuing shortage of commercial air cargo capacity, to record growth in online shopping and demand for cross-border delivery services.
However, Australian export businesses have bounced back, with confidence now at pre-pandemic levels.
Discover the business recovery strategies they plan to implement next year in order to connect with new customers overseas.
Key takeaways
“Enabled by interconnected global supply chains and digital technology, Australian businesses have persevered and continued to deliver for consumers, helping to keep some degree of normality throughout the pandemic.”
Gary Edstein, CEO & Senior Vice President, DHL Express Australia and Papua New Guinea
Recovery expected in 2022
A third of businesses saw an increase in export revenue this year, and 13% of these experienced significant increases.
At the other end of the spectrum, 48% had a drop in revenue as a result of COVID-19, including one in four (23%) that suffered significant declines.
“One positive is that COVID-19 has forced exporters to embrace e-commerce, which had a slow uptake pre-pandemic. It has also led to a big increase in the number of entrepreneurial SOHO exporters who have had to be creative amid pandemic restrictions.”
Tim Harcourt,
Industry Professor and Chief Economist at Institute for Public Policy and Governance (IPPG), University of Technology Sydney (UTS)
