Small business & global shipping advice from DHL Express

Let’s say you’re stuck on Uhuru Highway, surrounded by a chorus of matatus, boda bodas, and cars. Each engine sends a little puff of exhaust into the Nairobi air.Now, think bigger across Kenya, from the busy factories in the Industrial Area to the flower farms chilling roses in Naivasha, and the thousands of deliveries weaving through our roads every day. All this hustle drives our economy, but it also leaves a mark on the environment.

When your customer orders a sofa, a refrigerator, or heavy machinery, getting it from your warehouse in Nairobi to their doorstep in Kisumu, Eldoret, or even as far as Berlin isn’t just a matter of loading it onto a truck. In Kenya’s e-commerce, manufacturing, and export circles, the real test begins when you move big, bulky, or high-value items.

In Kenya, the real cost of supply chain inefficiency hits you right in the bottom line. It's not just an inconvenience, it's a barrier to growth.

Kenya’s e-commerce and distribution sectors are changing fast, but the reality is hard to ignore: more than 70% of Kenyans still live in rural or peri-urban areas, where delivery infrastructure is often patchy at best.