DHL Express offers services that can be utilized by customers who do not have a DHL Express account number. Please choose the payment method and shipping method that suits your needs.
Choose the service from the payment method and shipping method options
Online shipping with MyDHL+
You can ship via MyDHL+ (online shipping tool). To request a shipment pickup, please contact MyDHL+ or DHL Customer Service.
In addition, by using a promotional code that can be easily accessed through registration, you can enjoy even more cost-effective shipping. *Please note that a pickup request through MyDHL+ is required to use the promotional code.
Import shipments from overseas to Japan can also be arranged online <Express Worldwide Import>
Documents and packages from your nearest post office or post box
Send your documents and packages with DHL by "Letter Pack" from any post office or post box in Japan. You can easily send documents and packages overseas at any time. You will need to create a waybill and pay by credit card through MyDHL+.
This allows you to ship without waiting for pickup or bringing the shipment to a DHL facility.
Pack and ship from a DHL Service Point
Preparing to ship
Have you decided on a payment and shipping method? Then let's get ready to ship with the following steps:
1,. Prepare the items to be shipped and check their weight
Please check the weight of the items to be shipped before shipping.
If the volume weight (dimensions) of the cargo per package exceeds the actual weight, it will be calculated using the following formula, in accordance with IATA standards: length x width x height / 5000. (DHL Express uses the following volume key: 1m³ = 200 kg)
*fractions are rounded up to the nearest 0.5 kg
*For Express Easy, you will need to use the special box provided. Please check details and sizes of DHL boxes here.
2. Prepare the Waybill
In order to ensure that your shipment is delivered safely, all shipments must have a waybill with no omissions, or a label securely attached. The waybill and label will also have a unique number printed on them, which you can use to check the status of your shipment.
3. Prepare the Invoice (not applicable for documents)
An invoice is required when sending goods overseas. This should contain a detailed declaration of all shipment contents, and is used by customs authorities to determine whether or not taxes will be imposed.
For more detailed shipping methods and other items that DHL cannot accept, please see the DHL Service Guide and Price List.
Don't hesitate to contact our Customer Service team if you have any questions or concerns.
