As e-commerce continues to thrive and tourists flock to Japan, the potential for inbound business is expanding more than ever. Let us support your business with duty-free shipping tools and cross-border e-commerce services.
With border control measures easing up, inbound business has continued to perform well into 2024. Japan is projected to welcome a record 35 million annual visitors, with a consumption amount of 8 trillion yen (1).
The economic impact of foreign tourists visiting Japan is significantly felt by Japanese businesses and retailers. According to a government survey, the average spend per tourist is approximately 240,000 yen, with about 30% of that going towards retail shopping (2). In this favorable environment, an increasing number of businesses are hoping to attract more customers and encourage more purchases.
Furthermore, inbound business goes hand in hand with cross-border e-commerce opportunities, as more than 80% of tourists express a desire to purchase or repurchase Japanese products they liked online, even after returning home (3).
In view of these trends, businesses should aim to capture and make the most of both 'during travel' and 'post-travel' opportunities.
GET IN TOUCH WITH AN EXPERT
What kind of "During Travel" and "Post-Travel" support can DHL provide?
"During-Travel" Support | "Post-Travel" Support |
With the jointly developed tool "HAKOBOYA DHL", you can ship tax-free purchases | With DHL Express' cross-border e-commerce solutions, we deliver safely, securely, and swiftly to over 220 countries and regions worldwide, with door-to-door service. |
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Benefits for Foreign Tourists Visiting Japan | Benefits for Foreign Tourists Visiting Japan |
- Enjoy your holiday hands-free by shipping your souvenirs directly from the store - Easy creation of shipping labels | - Ability to repurchase favorite items even after returning home |
Benefits for Retail Stores | Benefits for Retail Stores |
- Increased sales through higher customer spending - Improved customer experience leading to more repeat customers - Increased cross-border e-commerce sales after customers return home - Reduced burden of complex export procedures | - Increased sales from cross-border e-commerce - Enhanced customer experience with safe, reliable, and speedy delivery |
"During-Travel" Support
What is "HAKOBOYA DHL" for Duty-Free Shipping?
HAKOBOYA and DHL have jointly created an intuitive shipping label tool that supports easy, duty-free shipping from local retail stores to overseas destinations.
By simply accessing the HAKOBOYA DHL tool from a smartphone and entering the necessary information, shipping can be arranged easily and smoothly.
Step by step guide to shipping with HAKOBOYA DHL : For Tourists Visiting Japan
１．Select the products you wish to purchase
２．Scan the store's QR code with a smartphone, enter the shipping information, provide it to the store, and complete payment.
For Retail Stores
１．Check the shipping information provided by the customer
２．Process the payment
３．Issue and print the shipping label
４．Attach the label to the shipment and request pickup
DHL Express Support Services
DHL Express Easy / DHL Express Worldwide
Features of HAKOBOYA DHL Tools
Note: This will take you to an external site
"POST-TRAVEL" SUPPORT
DHL Express Cross-Border E-Commerce Solutions
From small businesses expanding online and overseas, to companies seeking a more efficient supply chain, DHL Express provides reliable, secure and speedy cross-border transport solutions to meet your needs.
MyDHL+
With MyDHL+, a free online shipping tool, you can easily manage all your shipments, including creating shipping documents, getting quotes, scheduling pickups, and tracking, all in one place.
For more details about MyDHL+, click here
DHL EXPRESS COMMERCE
DHL EXPRESS COMMERCE integrates your e-commerce platform and warehouse management system to sync order data, allowing you to efficiently manage shipping processes.
It does not require any website coding or development and allows you to synchronize orders from multiple e-commerce sites and process shipments in bulk.
For more details about DHL EXPRESS COMMERCE, click here.
My DHL API
MyDHL API connects 3rd party tools and e-commerce sites such as Ship&Co, HIROGETE, and CNeShip, and allows you to customize various functions, such as creating shipping documents, tracking, and obtaining electronic proof of delivery.
For more details about MyDHL API, click here.
Steps to get started WITH HAKOBOYA DHL
(1) 日本政府観光局（JNTO）「日本の観光統計データ 訪日外国人観光客数の推移 2024年1-5月」
(2) 国土交通省観光庁「インバウンド消費動向調査 国籍・地域別にみる一般客１人当たり費目別旅行支出（観光・レジャー目的）2024年4-6月期 」
(3) ZenGroup 「越境EC利用＆訪日意向調査」