Pharmaceuticals

DHL provides temperature-controlled GxP-compliant transportation and proactive intervention in the event of an excursion. We provide the highest levels of cold-chain reliability, ensuring shipments maintain the correct temperature consistently throughout transit. Our services include ocean, air, and rail solutions, incorporating the DHL LifeTrack® cold-chain tracking app and supply chain risk analytics. Our experienced DHL Medical Express specialists provide a safe flow of time and temperature-sensitive shipments from vaccines to medical supplies.

Fully customisable white glove solutions for temperature-sensitive goods in the pre-launch, launch, and distribution stages are provided by DHL. We focus on enhanced care, precise temperature control, cold-chain optimisation, and real-time monitoring, supported by specialised equipment and transportation. This service can incorporate LifeConEx, our premium management air freight service that delivers the highest quality and regulation-compliant solutions designed specifically for your most important pharmaceutical shipments. 

Supply chain visibility is increasingly important throughout the end-to-end supply chain, from ingredients production to patient use. We use latest-generation active and passive monitoring solutions designed for straightforward integration into visibility platforms that customers can access for real-time updates. Innovation alliances give us access to the latest technology. We incorporate condition-monitoring alert systems, temperature-checking sensors, and data loggers to safeguard shipments. 

The DHL Center of Operational Excellence is jointly developed with each customer as a tailored solution to globally manage pharmaceutical ocean and air freight shipments. Coordination and control of inbound-to-manufacturing and outbound-to-market flows are underpinned by globally standardised and centrally managed processes, with flexibility to cater for exceptions handling. Visibility is provided through full track-and-trace capability, enabling proactive end-to-end control and continuous improvement. Operations are managed by certified Life Sciences and Healthcare professionals who control activity with adherence to industry standards and full regulatory compliance.

Optimised warehousing and distribution to GxP standards are provided. We offer multi-user regional and national distribution centers to support all categories of pharmaceutical products, including controlled product storage, value-added activities, and distribution services. This provision assists with order processing, inventory management, postponements, hospital and retail logistics, and additional value-adding functions such as temperature mapping, validations, and equipment calibrations. 

DHL specialises in the management and digitalisation of complex pharmaceutical supply chains and supports customers with the management tools needed to drive visibility, efficiency, and control. As your Lead Logistics Partner, we can provide a rapid response to any disruptions and enable seamless operations across geographically dispersed facilities and processes. Our expertise in design, operations, management, and supply chain improvement can simplify your supplier base, decrease costs, and improve efficiency.