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Parcel and Document Business Shipping Options

Explore our flexible and reliable services and advice about finding the best shipping for your small business


Finding the best shipping for small business can be a challenge. At DHL, we recognize the significance of reliable and efficient shipping for small businesses. That's why we provide a range of options and services tailored specifically for small and medium-sized business needs. Whether you are looking for shipping rates for small businesses or trying to figure out the different speed possibilities, our diverse shipping options and services are designed to offer you the flexibility your business demands. Additionally, we provide competitive rates to ensure your small or medium-sized business needs are met. 

For small or medium-sized businesses shipping from Austria we have two divisions that can help you optimize your domestic and international shipping and grow your business.  

DHL Express is our international express courier delivery service and DHL eCommerce provides cross border European delivery for e-commerce customers.


Here are the basic shipping options for small businesses and bigger enterprises on these two divisions:

DHL Express

  • Shipping to: 220+ countries/territories (International only)
  • Ships for: Businesses of all sizes and shipping volumes
  • Expertise: Time-critical shipments, next business day

DHL eCommerce

  • Shipping to: 28 European Markets
  • Ships for: Businesses sending more than 3.000 shipments per year cross border in Europe
  • Expertise: E-commerce parcel delivery and return

Shipment Size and Speed


Finding the best shipping for your small business means finding the most efficient carrier for your size and speed requirements is key to learning how to reduce shipping costs for your business. Your customers may be willing to pay the incremental costs to get their shipment next business day from our DHL Express division. While our DHL eCommerce division offers slightly slower options at an affordable price.

DHL Express

  • Size: Up to 70 kg (heavier available upon request)
  • Speed: 1-3 business days, time specific deliveries guaranteed

DHL eCommerce

  • Size: up to 31.5 kg and 120 cm as standard, up to 2m possible
  • Speed:  2-3 days in major European markets, 5+ days in other  European countries

Best Shipping Rates for Small Business


Shipment pricing is highly dependent on your destination and shipment size, but our pricing is also custom-made to match your specific shipping needs. This means the shipping rates for small businesses or lager companies can vary based on different factors.  If you would like to talk to someone about custom rates and how to reduce shipping costs for your small or medium-sized business, contact our expert team.

DHL Express

Our rates are designed to fit your business - not the other way around. Our Dynamic Discounting program helps small businesses like yours by giving you increasing discounts as your shipping volume grows. Ship more, save more!  As your shipping volume grows, your discount increases, allowing you to reduce shipping costs for your small business.

DHL eCommerce

Just like parcels, we know that one size doesn’t fit all. We work closely with you to understand your business and tailor a solution that’s a perfect fit. We offer cost-effective shipping rates for small businesses seeking domestic and international parcel delivery.

Pickup, Delivery and Customs


Sometimes saving time is the best way to save money. If you're searching for how to reduce shipping costs for your small business, consider the value of pickups and door-to-door service.  Our business unites a variety of shipping services for small businesses as well as medium-sized businesses that will help you save time and money.

DHL Express

  • Pick up/Drop off: Courier pickup, flagship stores, service point drop-off locations, and own retail partners throughout Austria
  • Delivery: Door-to-door
  • Customer Options: Recipient able to customize delivery using “On Demand Delivery” tool
  • Customs: Our customs expertise enables smooth and efficient customs clearance

DHL eCommerce

  • Pick up/Drop off: Regular/ad hoc collections, return drop off at 145,000+ ServicePoints across Europe
  • Delivery: Door-to-door, ServicePoints and parcel lockers
  • Customer Options: Pre-delivery notifications allow recipient to choose alternative location or parcel locker/ServicePoint drop offs (where available)

Value Added Services


You may be searching for the best shipping rates for small business, but also consider that additional service options like Saturday Delivery or sustainable fuel options may be attractive to your customers. Easy data integrations can also save you time and work to boost the efficiency of your shipping costs.

DHL Express

  • Sustainability: GoGreen Plus reduced CO2-Emissions through  usage of Sustainable Aviation Fuels (SAF)
  • Digital Services: User-friendly online solutions for shipping and delivery management
  • Integrations: EDI, API, Third-Party plugins and more
  • Shipment Options: Saturday Delivery, shipment insurance and more
  • Specialty Services: Medical Express, Import Express, Special Services, heavy shipments

DHL eCommerce

  • Sustainability: Fuel-efficient central delivery options, ongoing transition to electric fleet
  • Digital Services: Easy CSV-upload-portal
  • Integrations: Direct integration with APIs or integration with third-party vendors or marketplaces

Interested in consolidated freight shipments?


Throughout Europe, DHL Freight offers consolidated freight services through our high quality road transportation. Maximize efficiency and enjoy cost savings by grouping your LTL (Less-than-Truck Load) or  PTL (Partial-Truck Load) shipments.