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International Shipping FAQs

Vivien Christel Vella
Vivien Christel Vella
5 min read
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International Shipping FAQs

Shipping internationally? There will be a lot for your business to navigate, including all the requirements for clearing customs. But don’t feel overwhelmed! As international shipping experts, we’re here to help. This FAQ guide is full of key information to help businesses of all sizes – from SMEs to multinationals – have a seamless cross-border journey. Read on and get ready to grow your business globally!

CUSTOMS CLEARANCE FAQS

CUSTOMS CLEARANCE FAQS

DUTIES, TAXES AND PAYMENTS FAQS

DUTIES, TAXES AND PAYMENTS FAQS

SMALL BUSINESS SHIPPING FAQS

SMALL BUSINESS SHIPPING FAQS

LOGISTICS FAQS

LOGISTICS FAQS

DHL DELIVERY FAQS

DHL DELIVERY FAQS

SERVICES

The following options are available to you as a DHL Express account holder:

Same Day Delivery

Same Day Delivery

When time is critical, the DHL Same Day service will pick up a shipment of almost any size or weight and deliver it to its destination within hours – to over 220 countries and territories.

Saturday Delivery

Saturday Delivery

Expedited shipping, even at the weekend, with our Saturday delivery service – available in key cities in more than 70 countries.

Time-Definite Export & Import

Time-Definite Export & Import

Our time-definite services offer delivery before 9:00 AM, 10:30 AM, and 12:00 PM on the next possible working day. Time-definite services feature a money-back guarantee and are suitable for pieces of up to 70kg and shipments of up to 300kg.

Express Domestic

Express Domestic

Express Domestic offers delivery of shipments within the same country before the end of the next possible working day. Suitable for pieces of up to 70kg and shipments of up to 3000kg.

Shipping insurance

Shipping insurance

Comprehensive protection of your valuable shipments, giving you peace of mind in the unlikely event of physical damage or loss.

Customs and duty billing services

Customs and duty billing services

Full support for customs clearance processes and duty billing options, ensuring your cross-border customers have a smooth experience without additional charges.

GoGreen Plus

GoGreen Plus

This service allows businesses to reduce (‘inset’) the carbon emissions associated with their shipments through the use of Sustainable Aviation Fuel.

Still have questions? Our Logistics Jargon Buster might have the answers you’re looking for. For everything else, our international shipping experts are ready to help. 

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