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International Shipping Insurance Guide

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Guide to DHL Express shipping insurance

In today's global marketplace, international shipping is a cornerstone for businesses looking to expand beyond local borders. However, a shipment's journey from one region to another involves various risks that can impact your business operations and financial stability.

This is where DHL Express shipping insurance comes in, offering a robust safety net that protects your business assets against unforeseen events. Let’s dive into the specifics of how this insurance can be a game-changer for your business.

Understanding DHL Express shipping insurance

Considering the broad spectrum of risks associated with international logistics, the distinction between basic liability coverage and comprehensive shipping insurance becomes crucial. While standard liability might seem sufficient at first glance, it often falls short of fully protecting against the myriad of challenges that can arise during shipment. Here’s why.

Distinction between standard liability and shipping insurance

Standard liability might offer a base level of protection, typically covering only a fraction of the actual value of lost or damaged goods. In contrast, DHL Express' comprehensive shipping insurance provides full coverage. In the event of a mishap, your business can recover the total value of the shipments, allowing you to maintain financial stability without unexpected losses.

How does DHL Express shipping insurance work?

DHL Express offers a comprehensive shipping insurance policy designed to safeguard every aspect of your shipments. This insurance coverage extends to various incidents, including loss, theft, and damage, thereby ensuring that your goods are fully protected from the moment they leave your premises until they reach their final destination.

Affording this level of protection doesn't have to strain your budget. The premium for DHL Express shipping insurance is determined based on either a minimum fee of HKD 70 or 2.10% of the insured value, depending on which is greater. This pricing structure is designed to be accessible and cost-effective for businesses of all sizes.

Shipment Insurance

Shipment Insurance

We recommend this comprehensive protection for your valuable or personal shipments, giving you peace of mind in the unlikely event of physical damage or loss. 

How We Charge: By Shipment Value

Cost: HKD 70 or 2.10% of the insured value, if higher.

Terms and Conditions apply.

Extended Liability

Extended Liability

If you are sending valuable documents such as passports, visa applications or regulatory certificates you can extend the DHL standard liability with this service.

In the event of full or partial loss to a document shipment, a fixed compensation will be paid.

How We Charge: Per Shipment

Cost: HKD 70

In the event that anything happens to your shipment when it is in transit, you can proceed to file a claim with DHL Express and provide the required documentation. This approach minimises the typical stress and delay associated with insurance claims, allowing you to focus on your core business activities while we handle the logistics of the claim.

Benefits of DHL Express shipping insurance

Opting for DHL Express shipping insurance comes with several benefits:

  • Peace of mind for business owners: Insurance transforms the uncertainty of shipping into a secure and predictable aspect of your business operations. This peace of mind lets you focus on other critical areas of business development, knowing that your shipments are safe.
  • Fast and efficient claims processing: DHL's streamlined claim procedure minimises the typical disruption associated with shipping incidents. Quick and efficient claims processing ensures your business operations continue smoothly without significant delays.
  • Competitive rates and affordability: DHL's commitment to providing value is evident in its competitive insurance rates, which are designed to be affordable while offering extensive coverage. This makes it ideal for businesses seeking effective yet budget-friendly shipping insurance options.

Before you buy any form of shipping insurance, you should always be aware of what the policy covers. DHL Express shipping insurance has clear guidelines on exclusions and limitations, ensuring that you are fully aware of the coverage scope before opting in.

At the same time, operating without shipping insurance exposes your business to significant financial risk, especially in international markets. The potential costs of lost or damaged goods can far exceed the premiums for insurance, making shipping insurance a wise investment for risk management.

Key considerations when purchasing shipping insurance

When considering DHL Express shipping insurance, it is essential to familiarise yourself with the following:

  • Policy terms and conditions: It is crucial to thoroughly understand the terms and conditions of your shipping insurance policy. This knowledge will ensure that the coverage meets your business needs and that you know what is included under the policy.
  • Packaging requirements: Compliance with packaging standards is not only about protecting your goods during transit but also about ensuring your insurance claims are valid. Proper packaging is a prerequisite for coverage, and failing to adhere to these standards can lead to claim denials.
  • Filing insurance claims: Knowing how to file an insurance claim efficiently is essential. DHL Express provides clear guidelines and support throughout the claim procedure, making it straightforward to submit necessary documentation and receive timely support.

Secure your business with DHL Express shipping insurance

Opting for DHL Express shipping insurance provides more than just financial security; it offers a strategic advantage in international trade. With robust coverage options, competitive pricing, and a commitment to customer satisfaction, DHL Express enables businesses to ship with confidence.

Explore DHL Express shipping insurance options today and take a proactive step towards safeguarding your business shipments.

Open a business account with DHL Express to ensure your goods are always protected, no matter where they are headed.