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How DHL Express’ delivery service benefits small businesses in Myanmar

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happy customer receiving an express delivery package from dhl express

For small businesses with limited resources, juggling priorities while optimising operations and ensuring growth, all within a specific budget, is a constant challenge. As your company taps into the global market, shipping fees can quickly become a major cost component, making it paramount to seek the services of a reliable and budget-friendly logistics partner. DHL Express emerges as the solution to this challenge, offering a suite of express delivery services fine-tuned for the unique needs of small enterprises in Myanmar.

Here's a closer look at how DHL Express is the game-changer for your business:

1. Preferential express shipping rates

As a small business in Myanmar, one of your primary concerns would be the cost of operations. Collaborating with DHL Express offers one of the best advantages in this arena: preferential shipping rates through business accounts. As an account holder, you essentially open doors to cost-effective delivery solutions that can help you attain significant cost savings especially if you engage in regular international shipping or have substantial shipping volumes. By opening a business account with DHL Express, you ensure that you benefit from reliable express delivery services all while maintaining a healthy bottom line, thus priming your company for success on the global stage.

2. Customs clearance support 

Navigating customs regulations and paperwork can be overwhelming, especially if your business is venturing into international shipping for the first time. With DHL Express at your side, the challenge becomes surmountable. Here's how we streamline the process so your shipments can move quickly and seamlessly across borders:

Streamlined customs clearance

Before your packages even make their way onto our planes, DHL Express will send your customs invoice details to the relevant customs authorities in advance to facilitate security screening and kickstart the customs clearance process. In doing so, we ensure a head-start for a swift delivery process.

Mastery in global regulatory requirements

A seamless clearance process requires your business to provide complete and accurate goods descriptions of your shipment details. At DHL Express, our proficiency in handling customs requirements extends beyond the scope of Myanmar to include regulatory requirements worldwide. Under our guidance, you can be confident that all essential information and export documents1 are prepared accordingly, minimising delays in the delivery process.

Dynamic worldwide routing

DHL Express prides itself on utilising dynamic, flexible airplane routing, consistently guaranteeing the quickest possible transit times. As a DHL Express business account holder, you also unlock access to our global delivery network, spanning 220 countries and over 120,000 locations. This extensive coverage ensures that you'll always receive the support you require no matter where your shipping needs arise. 

3. Free shipment pickup

For many small enterprises, shipping logistics can be cumbersome, especially with limited resources at their disposal. DHL Express streamlines this by offering free shipment pickups, bringing the express delivery service right to your doorstep. Through this, we not only help your business save time but also empower your enterprise to concentrate on your core operations, fuelling your growth and international outreach.

4. Free packaging supplies

Bulk purchasing of packaging supplies may not be financially feasible for every small enterprise. Recognising this, DHL Express provides free packaging supplies that you can order online. Through this, businesses in Myanmar can keep operational costs low while ensuring that their goods are packaged to meet global standards for a hassle-free delivery experience.

5. Perfect for time-definite express delivery

In business, timely deliveries are paramount for maintaining the reputation and competitiveness of small businesses in the industry. To help you meet these deadlines, DHL Express offers specialised time-definite services with a money-back guarantee, providing a sense of reliability that few couriers can match. With 9:00 am, 10:30 am, and 12:00 pm deliveries, you can choose the timing that best aligns with your business needs and be assured that your parcels will be sent by the specified timing on the next possible business day.

Moreover, the proactive tracking system overseen by a dedicated team at DHL Express ensures that you will always stay informed on what your shipment's status is in real-time. The timely order fulfilment, notification and direct delivery to customers thus enables your organisation to confidently seize sales opportunities, ensuring no missed potential. Meanwhile, the standardised processes underpinning DHL Express' offerings also ensure consistent service quality that amplifies your customers’ satisfaction. These elements combined pave the way for your sustained cross-border success.

6. Dedicated account managers 

Partnering with DHL Express also comes with the privilege of having a dedicated account manager to serve your needs. These professionals extend personalised guidance on international shipping, enabling you to gain the assistance required to broaden your business horizons and grow globally.

7. Innovative shipping tools

To further enhance shipping efficiency and convenience for small businesses, DHL Express provides an array of digital tools so you gain the support you need every step of the way:

On-Demand Delivery

The On-Demand Delivery (ODD) service allows your recipients to dictate when, where and how they want to receive their shipments. By affording this flexibility, DHL Express significantly reduces the likelihood of failed delivery attempts or misplaced packages – common pain points that often lead to frustration for both recipients and senders. As a result, your customers are no longer bound to passive waiting, which not only makes the last-mile delivery process more predictable and successful but also significantly elevates customer satisfaction.

MyDHL+

MyDHL+ is a one-stop shipping management platform that lets businesses oversee their end-to-end shipping operations, bestowing greater control. It can be harnessed to:

  • Obtain shipping rates and quotes
  • Generate labels and invoices
  • Schedule pickups
  • Construct address books
  • Track parcels in real-time
  • Access comprehensive shipping history
  • Customise shipping preferences

When you create shipments via DHL Express’ MyDHL+, the platform assists in providing shipment and customs invoice details, ensuring efficient customs security screening and clearance. Besides this, the platform also offers tips and guidance on accurately describing your goods, facilitates the creation of customs invoices, and provides options to upload shipment details electronically. By presenting a robust solution for all shipping-related processes and necessary requirements, DHL Express empowers small businesses to manage international deliveries from Myanmar effortlessly.

DHL Express Commerce

If you operate an e-commerce platform, DHL Express Commerce (DEC) can seamlessly integrate DHL Express's wide range of services directly onto your website, providing an enhanced and convenient experience for you and your customers. Traditionally, fulfilling an order would require you to manually log into MyDHL+ and input the shipping information – a process that could be cumbersome, especially when dealing with multiple consignees. However, with DEC, you can automate tasks to eliminate manual entry and minimise the risk of errors.

Complementing this is the access to DHL Express rates at checkout, the estimated transit times, and the ease with which your employees can schedule pickups once orders are finalised. Through these ways, we streamline your company’s shipping and customs clearance process for maximum efficiency.

8. Optional services

Beyond its primary offerings, DHL Express also provides many optional services to help companies meet specific needs.

GoGreen Plus

Based on figures shared by the World Bank, international shipping contributes to approximately 3% of global emissions. As the environment faces increasing strain from these emissions, adopting sustainable shipping solutions has become more crucial than ever. Against this backdrop, DHL Express’ GoGreen Plus stands out as a solution that allows your business to participate in environmental conservation actively.

With GoGreen Plus, you can cut down carbon emissions from shipments by 30% via the use of sustainable aviation fuel (SAF) over conventional aircraft fuel. Simply by selecting the GoGreen Plus option under "Optional Services" in the MyDHL+, DHL Express enables your firm to reduce its environmental footprint and achieve its sustainability goals.

Shipping insurance with liability

In the business world, ensuring shipments arrive at their destinations on time and in pristine condition is pivotal to ensuring you leave a positive impression on your customers. While every enterprise strives to meet these delivery standards consistently, unforeseen challenges can always throw a wrench into the most meticulously laid plans. 

Recognising these vulnerabilities, DHL Express introduces optional, chargeable shipping insurance designed to mitigate such risks, offering an invaluable safety net for those unexpected hitches that goods may encounter during transit. With this insurance, small businesses can benefit from two layers of protection:

  • Shipping insurance: This layer is tailored to cover the entire invoice value of your shipment. In those rare instances where a shipment might experience mishaps, this insurance ensures that businesses are not left bearing the brunt.
  • Standard liability: This layer offers coverage that encompasses a significant portion of the shipment's value from the moment it's received up to its final delivery point – and all without extra cost.
  • Extended liability: This special protection ensures that your valuable documents – be it passports, visa applications, certificates, or other crucial papers, are covered at a flat rate.

With the robust coverage extended by the insurance, businesses can enjoy peace of mind knowing that all grounds are covered.

Neutral Delivery Service

If your business prefers to keep the declared value of your shipments undisclosed to the end receiver, DHL Express offers a Neutral Delivery Service (NDS). By tapping into the NDS, DHL Express will remove any paperwork or documentation that could reveal the value of the enclosed goods from the shipment before delivery without you entering into a separate shipping agreement. Best of all, this service is readily available to all customers holding a valid DHL Express shipping account, making it a breeze to access the benefits of the NDS.

Proactive tracking of express deliveries

Whether you're in the office or on the move, getting a clear snapshot of your shipping status at any given moment is made easy with DHL ProView. With the tool’s Electronic Proof of Delivery (ePOD), you can accelerate delivery documentation and shipment tracking while keeping tabs on all their parcels with real-time visibility.

Meanwhile, DHL ProView's advanced reporting capabilities enable it to unearth pivotal insights from shipping data, facilitating proactive management and informed decision-making. Such a detailed overview lets your company pinpoint potential hiccups and formulate quick resolutions to minimise supply chain disruptions. With access to a rich history of up to 90 days' worth of shipping data, you can even delve into three months of operational insights, supporting optimised workflows and cost efficiency.

Unlock your full business potential with DHL Express

small business owner preparing parcel for express delivery

With DHL Express Myanmar, small businesses can leverage tailored, dependable, and cost-effective delivery solutions and add-on services to support their operations in the global arena. Don’t let shipping intricacies stifle your business's growth potential. Open a business account with DHL Express today and start taking advantage of the benefits in store for you.