How to Reset MyDHL+ Password

If you can't access your MyDHL+ account due to a forgotten, expired, or invalid password, follow this step-by-step guide to reset it instantly.

To begin, visit MyDHL+ and select the country of residence. 

Step 1: Log In to Account

On the homepage, click ‘Login’.

A notification requesting location permission will appear.

Select ‘Allow this while visiting this site’ to enable faster access with minimal verification.

Step 2: Reset Password

Click 'Forget/Reset Password' to proceed. 

Step 3: Enter Registered Email

1. Enter the registered email address.
2. Click ‘Start Verification’ to begin identity verification for security purposes.
3. Click ‘Next’ to proceed.

Step 4: Check Email Verification Code

Check the email inbox for the verification code.

The code will be sent from noreply@dhl.com, an official DHL email address.

Step 5: Enter Verification Code

Return to the previous MyDHL+ page.

1. Enter the verification code.
2. Click ‘Verify’ to proceed.

Step 5: Create New Password

1. Enter a password that meets the following criteria:
   • Minimum of 10 characters
   • At least 1 lowercase letter
   • At least 1 uppercase letter
   • At least 1 number
   • At least 1 special character (e.g. !, @, #)
2. Click 'Next' to proceed.

Back to Login

Password has been successfully changed.

Click ‘Login’ to return to the login page and start shipping.