Real-Time Tracking for Business Insight and Control

In today's interconnected world, the ability to track parcels in real-time has become indispensable for businesses navigating the complex logistics landscape. With international shipping comprising a significant portion of New Zealand's logistics landscape, businesses must optimise their shipping practices to meet the growing demand for seamless and transparent deliveries. Effective planning and execution are key to success, and real-time parcel tracking status tools are a crucial element in this equation.

The lack of efficient tracking systems can lead to several challenges for businesses. Delayed shipments, lost packages, and a lack of visibility into the supply chain can all impact customer satisfaction and brand reputation. 

For businesses operating on an international scale, the need for reliable real-time parcel tracking is even more pronounced. Having a reliable tracking system that customers can trust is the first step towards building a strong foundation for global expansion.

The evolution of parcel tracking

Parcel tracking has come a long way since the days of basic tracking numbers. What started as a simple way to confirm delivery has evolved into a sophisticated system that provides real-time location updates and insights into the entire shipping journey. 

This evolution has been driven by advancements in technology, particularly the integration of GPS, RFID (Radio Frequency Identification), and IoT (Internet of Things) technologies:

• GPS integration: GPS tracking enables pinpoint accuracy in tracking parcel locations, offering real-time updates on the whereabouts of international shipments. This level of precision ensures a smooth, uninterrupted supply chain without disruptions.
• RFID implementation: RFID tags enable the automated identification and tracking of parcels, streamlining the logistics process and reducing the risk of human error.
• IoT connectivity: IoT connects various devices and sensors involved in the shipping process. By collecting and analysing data from these connected devices, businesses gain valuable insights into the status and condition of their shipments, enabling proactive decision-making and problem-solving.

Benefits of real-time parcel tracking for businesses

With New Zealand's eCommerce revenue projected to reach USD 8.32 billion by 2027 (source: Mordor Intelligence), the reliance on efficient shipping and delivery services will only continue to grow. As customer expectations continue to rise, real-time parcel tracking has emerged as a critical tool for businesses to not only meet but exceed these expectations. Businesses that embrace this technology are better equipped to keep up with the shifting consumer behaviour and deliver a superior customer experience.

Here's a closer look at the key benefits that real-time parcel tracking offers businesses:

• Increased transparency: Real-time parcel tracking empowers businesses with up-to-the-minute information on the status and location of their shipments. This transparency enables proactive decision-making and helps to keep up with the shifting consumer behaviour, ultimately leading to a more agile and responsive supply chain.
• Enhanced customer service: By providing customers with accurate delivery estimates and proactive notifications about potential delays or issues, businesses can significantly improve customer satisfaction and trust. Real-time tracking also facilitates better communication and faster issue resolution, further enhancing the overall customer experience.
• Risk management: Real-time updates enable businesses to quickly identify and respond to potential problems such as delays, damages, or route changes. This proactive approach to risk management helps to minimise losses and ensure that shipments arrive on time and in good condition.

DHL Express' advanced parcel and shipment tracking solutions

DHL Express offers a comprehensive suite of tracking tools and features designed to meet the diverse needs of businesses. The user-friendly DHL tracking tool enables customers to easily monitor the progress of their shipments in real-time. For businesses with more complex logistics requirements, DHL Express API provides seamless integration with existing systems, allowing for automated tracking and data exchange. Furthermore, On-Demand Delivery (ODD) options give customers greater control over their deliveries, allowing them to choose the most convenient time and location for receipt.

By integrating these advanced tracking solutions into their operations, businesses can streamline their logistics processes, reduce costs, and improve customer satisfaction. DHL's commitment to innovation ensures that businesses in New Zealand have access to cutting-edge tracking technology that empowers them to succeed in the global marketplace.

Implementing real-time tracking in business operations

Integrating real-time tracking into your international business operations doesn't have to be complex. With DHL Express, it's a straightforward process that can significantly enhance your logistics management. Here's a step-by-step guide for NZ-based SMEs to set up and leverage DHL's parcel-tracking solutions:

1. Create a DHL Express Account: If you don't already have one, sign up for a DHL Express account online. This will give you access to our suite of shipping and tracking tools.
2. Choose your tracking solution: Depending on your specific needs and the scale of your operations, you can choose from our various tracking solutions, including the DHL tracking tool, DHL Express API, or On-Demand Delivery (ODD) options. Our customer service team can help you determine the best fit for your business.
3. Integrate with existing systems: If you opt for the DHL Express API, you can seamlessly integrate our tracking capabilities into your existing business systems, such as your online store or order management platform.
4. Customise notifications: Set up personalised notifications to receive real-time updates on the status of your shipments via email or SMS. This ensures you stay informed at every stage of the delivery process and can proactively address any potential issues.
5. Analyse tracking data: DHL Express' tracking tools provide comprehensive reports and analytics that allow you to gain valuable insights into your shipping performance. Use this data to identify trends, optimise your logistics planning, and improve your overall efficiency.

Best practices for incorporating tracking data

To maximise the benefits of real-time tracking, businesses should consider the following best practices:

• Proactive customer service: Use tracking data to anticipate potential delivery delays or issues and proactively communicate with your customers. This demonstrates your commitment to their satisfaction and builds trust.
• Inventory management: Integrate tracking data with your inventory management system to gain real-time visibility into stock levels and optimise your replenishment strategies.
• Logistics planning: Analyse historical tracking data to identify patterns and trends that can help you optimise your routing, carrier selection, and overall logistics planning. By doing so, you are setting your business up with a future-ready business strategy.

Optimise business operations in real-time with DHL