The Gulf Cooperation Council (GCC) market, particularly Oman, presents a wealth of opportunities for Singaporean businesses. The GCC-Singapore Free Trade Agreement (GSFTA) has paved the way for increased trade, with Singapore's exports to Oman reaching US$304 million in 2023, reflecting an impressive annual growth rate of 11.7% over the past five years1. This opens doors for businesses seeking expansion, but navigating shipping to Oman can be complex. This guide equips you with the knowledge to ship seamlessly with DHL Express, your trusted partner.
Understanding Oman customs regulations
Shipping to Oman requires a clear understanding of the country's customs regulations. The process involves navigating customs procedures, documentation requirements, and any restrictions or prohibitions that may apply to your goods.
- Customs clearance: All shipments require clearance through the Single Window/OFOQ system. Oman Customs operates 24/7, ensuring efficient processing of shipments. DHL Express can further expedite clearance as your authorized representative, minimizing delays and ensuring your goods reach their destination quickly.
- Customs duty: Oman has a de minimis value of OMR 100 for business-to-consumer (B2C) shipments, meaning shipments below this value are generally exempt from customs duties. For business-to-business (B2B) shipments, there is no de minimis value, so duty and taxes may apply depending on the type of goods.
- Duty and VAT calculation: For dutiable shipments, the calculation typically involves a 5% customs duty and a 5% Value Added Tax (VAT).
- What is the shipping tax in Oman? In addition to customs duty, Oman levies a 5% VAT on most imported goods. For de minimis shipments (under OMR 100), only VAT is applicable, along with a customs fiscal fee of OMR 1. For dutiable shipments (above OMR 100), both duty and VAT are levied, along with the customs fiscal fee.
Required documentation
Here's a step-by-step overview of the essential documentation needed for a smooth and hassle-free shipping experience to Oman.
- Waybill: The waybill is the most crucial document for your shipment. It contains all the necessary information for processing and delivering your package, including:
- Shipper's and receiver's complete contact details
- Valid email address and contact number
- Detailed delivery address, including any relevant landmarks or instructions
- Accurate description of the goods being shipped
- Declared value and weight of the shipment
- Commercial Invoice: This document provides a detailed breakdown of the transaction between the exporter and importer. It should include:
- Harmonized System (HS) codes for each item, which are used to classify goods and determine applicable duties and taxes
- Country of origin of the goods
- Value and currency of the transaction
- Incoterm (International Commercial Terms) specifying the responsibilities of the buyer and seller
- Certificate of Origin: A Certificate of Origin is generally not required if the commercial invoice is original and bears a company stamp. However, it's always advisable to check with your DHL Express representative or refer to official customs guidelines for specific requirements.
Note: Packing lists are not required for shipments to Oman, simplifying the documentation process for businesses.
Navigating import restrictions
So, how to send things to Oman? Before shipping, you must be aware of any import restrictions or prohibitions that may apply to your goods. Certain items, such as firearms, explosives, and certain types of publications, are strictly prohibited. Other items may require special permits or licenses.
Here's a breakdown of some common items that require import permits:
Mobile phones, accessories and components, radar equipment like transmitters/receivers, communications equipment, radios, radio equipment or parts and telecommunication equipment
- Approval by the Telecommunications Regulatory Authority (TRA) is required to ship these commodities. TRA clearance is not required for personal usage (4 pieces maximum) of mobile phones.
Computer components & parts, electronic equipment, computer software, electronic games, parts, machine & electronics
- HS code must be specified on the invoice and House Waybill (HWB) to have a duty-free clearance, otherwise a 5% duty will be imposed.
- An Oman MoH stamp is required on commercial invoices for all medical equipment.
Coffee (including samples) and seeds
- A health certificate must be obtained from the Municipality's Food Section, with the expiration date not exceeding one year. These are not applicable for samples and personal use.
Drugs (in pharmacy w/o prescription), drugs: prescription, medical samples
- All medical equipment requires the Ministry of Health’s permission, and an Oman MoH stamp on the commercial invoice.
Foodstuffs (including grain)
- All medical equipment requires the Ministry of Health’s permission, and an Oman MoH stamp on the commercial invoice.
- A health certificate and an MoH laboratory test report must be obtained from the Municipality Food Section. These are not applicable for samples and personal use.
X-ray machines
- Contact the destination prior to sending the shipment for any licenses or permit requirements.
- These items must be accompanied by an original commercial invoice and may require approval from the Ministry of Trade.
Toys
- Toys require approval from the Oman Ministry of Commerce & Industry. Shippers are required to obtain this approval prior to shipping to Oman.
It's essential to check the latest customs regulations and ensure your shipments comply with all restrictions. DHL Express can assist with permit applications and provide guidance on navigating import requirements, ensuring your shipments comply with Omani regulations.
Additional considerations for shipping to Oman
In addition to the points mentioned above, here are some further aspects to consider for a smooth shipping experience to Oman:
- Import Code Registration: For B2B and B2C shipments with a value exceeding 300 OMR, the importer or consignee must register their import code with the Oman Customs Authority. They also need to authorize DHL Express as their clearing agent, enabling us to facilitate customs clearance on their behalf.
- Duties and Taxes Paid (DTP): DHL Express offers DTP services, allowing businesses to prepay duties and taxes on their shipments. This simplifies budgeting and streamlines the shipping procedure, as shipments are not held at customs for duty payment.
- How much does it cost to ship to Oman? Shipping costs vary depending on several factors, including shipment weight, dimensions, destination, and the chosen service. Utilizing DHL's online shipping calculator or contacting our customer service team can provide accurate pricing information for your specific needs.
- Gateways and Line Haul Options: DHL Express offers various gateways and line haul options for shipping to Oman, ensuring flexibility and efficient delivery. Our extensive network and diverse transportation options allow us to optimize routes and provide reliable delivery solutions.
- How much does it cost to ship to Oman? Shipping costs vary depending on several factors, including shipment weight, dimensions, destination, and the chosen service. Utilizing DHL's online shipping calculator or contacting our customer service team can provide accurate pricing information for your specific needs.
Here's a summary of the key limitations:
For size:
- Maximum length: 300.0 cm (118.0 in)
- Maximum height: 160.0 cm (63.0 in)
- Maximum width: 120.0 cm (47.0 in)
- All pallets are accepted.
For weight:
- Maximum weight per shipment: 3000.0 kg (6614.0 lb)
- Maximum weight per piece: 1000.0 kg (2205.0 lb)
All shipments exceeding these limits require approval from DHL's Head Office in Oman (HWO) before shipping.
Tips for smooth shipping
To ensure your exports to Oman arrive safely, on time, and without any hiccups, consider these practical tips:
- Packaging: Choose appropriate packaging materials to protect your goods during transit. Ensure your items are well-cushioned and protected from moisture, especially if they are fragile. Consider using sturdy boxes, bubble wrap, packing peanuts, and other protective materials to safeguard your shipment.
- Labeling: Accurate and clear labeling is essential for efficient shipping. Ensure your labels include the recipient's complete name, address, and contact information, as well as any specific handling instructions. This helps prevent delays at customs and ensures your shipment reaches its destination without issues.
- Documentation: Double-check that the information on your waybill and commercial invoice is accurate and complete. This includes the correct Harmonized System (HS) codes, declared value, and Incoterms. Errors in documentation can lead to delays and additional charges, so it's crucial to ensure accuracy from the start.
- Tracking: Utilize DHL's proactive tracking tools and online resources to monitor your shipment's progress in real-time. This allows you to stay informed about the status of your delivery and anticipate potential delays, ensuring a smooth and transparent shipping experience.
Advantages of using DHL Express
Choosing DHL Express for your shipping needs means choosing a partner dedicated to providing a seamless and efficient experience. Here's how we go above and beyond to support your business:
- DHL’s tools such as MyDHL+, MyBill, and ODD (On-Demand Delivery) services make the shipping journey easy and hassle-free.
- DHL provides flexible delivery options that enable customers to decide the shipment’s pick-up time and place.
- DHL also offers door-to-door shipping services to any country around the world.
- DHL allows customers to track their shipment’s whereabouts through real-time updates.
- DHL’s logistics network spans across 220 territories.
- The customer has complete control over when the shipment is to be picked up.
Expand your business to Oman with DHL Express
The growing trade relationship between Singapore and Oman presents exciting opportunities for businesses. By understanding the import landscape, preparing the necessary documents, and leveraging DHL Express's comprehensive shipping logistics solutions and export services, you can confidently navigate the complexities of international shipping and unlock success in the Omani market.
Create a DHL Express business account today and experience seamless and reliable shipping to Oman. Our team is here to support your export journey every step of the way.
