In today's digital landscape, phishing scams are becoming increasingly sophisticated. Phishing involves fraudulent attempts to obtain sensitive information by disguising as a trustworthy entity in electronic communications. We want to ensure that you are aware of these threats and know how to protect yourself.
Important Security Reminder
If you ever doubt the integrity of a website that claims to represent DHL, please stop browsing and close your browser immediately.
Always Access Our Official Websites and Tools at the Following Secure Domains:
- DHL Main Site: https://www.dhl.com/sg-en/home.html
- DHL Express Site and MyDHL+ Tool: https://mydhl.express.dhl/sg/en/home.html
- DHL Express Singapore Resource Centre: https://www.dhl.com/discover/en-sg
- On Demand Delivery Platform: https://delivery.dhl.com/
Stay Vigilant Against Scam Calls
Be cautious of unsolicited calls claiming to be from DHL or other organisations. DHL employees will never ask you for your account login details or one-time passwords (OTPs).
Do not follow any instructions provided during such calls.
Report Suspicious Activity
If you suspect a phishing attempt or have concerns about a scam call, consider making a police report to assist in investigations.
For More Information
Visit our Fraud Awareness Page for tips on how to protect yourself from scams and phishing attempts.
Frequently Asked Questions
If you believe you have accessed a phishing website, close your browser immediately. Do not enter any personal information. You may also want to clear your browser history and cache.
Look for signs such as poor grammar, generic greetings, and urgent requests for personal information. Always check the sender's email address and verify links by hovering over them before clicking.
Do not click on any links or download attachments. Report the email or message to your IT department or the appropriate authority within your organisation.
Use strong, unique passwords for different accounts, enable two-factor authentication where possible, and be cautious about sharing personal information online.
For more information or if you have concerns, please contact our customer service team or visit our Fraud Awareness Page.
Yes, MyDHL+ is our all-in-one platform to create, manage and track DHL shipments. You can whitelist the email address noreply@dhl.com to ensure you will not miss any emails from MyDHL+.
Yes. Our On-Demand Delivery platform allows shipment recipients the flexibility on when, where, and how their shipments must be delivered. To access ODD, you can use any of the following websites:
We have updated our KYC website to https://www.kyc.india.express.dhl.com/. For more details about DHL’s KYC website, click here.
