SIMPLIFY YOUR PERSONAL SHIPPING EXPERIENCE
SIMPLIFY YOUR PERSONAL SHIPPING EXPERIENCE
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Enjoy an additional 10% OFF with our lowered online shipping rates!
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Prohibited & Restricted Commodities for Shipping with DHL
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Prohibited & Restricted Commodities for Shipping with DHL
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How to Properly Pack and Ship Electronics
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How to Properly Pack and Ship Electronics
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GoGreen Plus: Reduce Carbon Emissions with DHL Singapore
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GoGreen Plus: Reduce Carbon Emissions with DHL Singapore
Featured Guide on Importing Alcohol to Singapore for Personal Use
Import License | Not required |
Receiver Details | Mandatory |
Itemised Custom Invoice | Mandatory |
Special Conditions | For shipments over 24 bottles or 40 kg, a Letter of Undertaking is required (DHL Customs Clearance Dept will contact you) |
Transit Time | Est. 3 – 5 working days |
Insurance | SGD 18 or 1% of insured value (whichever is higher) |
Tax Calculation | Excise Duty: SGD 88 per litre of pure alcohol Goods and Services Tax (GST): 9% (Total value of product, freight and insurance + Duty + Excise) DHL Advance Payment for Tax Processing: Min. SGD 20 or 5% of the duties and taxes, capped at SGD 100 |
Note: Administrative charge applicable if DHL uses its own credit line with customs to advance or guarantee the payment of duties, taxes, or regulatory charges on behalf of importers and consumers with whom DHL has no contract.
Note: For more comprehensive information please visit the Importing Alcohol to Singapore page here.
Are you a Business Owner?
Eligible DHL Service Point Partners shall have:
A retail storefront with a customer/reception counter to receive parcels |
Adequate and secure space to store flat-packed packaging and parcels |
Regular business hours |
A computer device with internet access and a printer |
Must be CCTV camera enabled |
Frequently Asked Questions
Once your shipment is dispatched, you will receive a tracking number via email. You can use this number on our website to monitor the progress of your shipment.
If your shipment is delayed, please contact our customer service team with your tracking number for assistance.
Address changes can be made under certain conditions. Please contact customer service as soon as possible to inquire about this option.
If your package is damaged, please take photos and contact customer service immediately to report the issue and initiate a claim.
Yes, certain items may be restricted or prohibited. Please check our shipping guidelines for a list of restricted items.
Visit our guide to shipping personal effects from Singapore.
Volumetric weight measures the dimensions of your shipment to derive a weight. DHL Express will compare this to the actual weight of your shipment and select the higher of the two to use as the final weight calculation.