As an e-commerce business, it is known that the key to success is efficiency and that shipping is crucial for your operations. Being able to provide a seamless and fast e-commerce shipping service is now the cornerstone of any modern company trying to grow as an enterprise.
DHL Express can help you streamline your shipping process so that you can focus on expanding your business. With DHL Express' global network and international shipping expertise in the e-commerce industry, you can rest assured that your parcels will be delivered promptly and in optimal conditions, no matter where they are going internationally. Learn more about how DHL Express’ solutions can help simplify your shipping process and help take your company in Singapore to the next level.
1. Express delivery
DHL Express is one of the leading providers of express delivery services and streamlines e-commerce shipping by providing businesses with a way to ship their products quickly as well as efficiently. These services cover international time or day specific export delivery within the next possible business day, while allowing businesses to benefit from DHL Express' global reach and customs expertise.
Businesses that need to deliver time-sensitive packages can opt for Same Day Delivery, which delivers all shipments within a 24-hour period. This makes it an ideal choice for companies that need reliable and fast shipping services. Our Express 9:00, 10:30 and 12:00 time slots offer fast delivery times so that your customers can get their items by the next possible business day. DHL Express’ Optional Services further offers customers flexibility to ship unusual items and adhere to pickup or delivery times that extend beyond normal business hours.
2. On-demand services
When it comes to e-commerce shipping, DHL Express is a leading name in the industry. The company offers a variety of delivery options to ensure that customers can decide when and how they can receive their parcels. Through On-Demand Delivery (ODD), customers have six different scheduled delivery options to choose from:
Collecting their parcels at any DHL Express service point
Arranging for signature release delivery where parcels can be delivered without the recipient’s signature
Scheduling a new delivery date and time up to seven days from the original time chosen
Leaving the package with a trustworthy neighbour
Delivering to another address
30-day vacation hold where customers can hold their packages for 30 days before requesting for a new delivery date and time.
When using DHL Express services, businesses automatically enjoy ODD free-of-charge and can access live tracking updates. After the DHL air waybill is completed, the recipient receives an SMS or email where they can choose the ODD delivery option that suits their needs. This flexibility allows DHL Express to accommodate different circumstances that may occur, ensuring that the last-mile delivery is completed as efficiently as possible. With these convenient delivery options, DHL Express is able to streamline e-commerce shipping and meet the needs of its customers.
3. Shipping tools
At DHL Express, we are always looking for ways to streamline our customers' shipping experience. We achieve this with our range of tools:
DHL Express Commerce (DEC)
DHL Express Commerce (DEC) is a platform that integrates DHL Express services directly with your e-commerce website through an application programming interface (API) we developed. This creates a better user experience for both the seller and the buyer. With DEC, there's no need to log in to MyDHL+ and manually key in information every time you receive an order. This not only saves you time, but also reduces the likelihood of entry errors. Best of all, DEC offers a seamless user experience for both you and your customers.
DEC also allows people to:
View the DHL Express rates
Estimate how long it will take for the package to arrive
Schedule pick-ups conveniently once the orders are confirmed
Send the necessary shipping information and documents directly to DHL Express
DHL Express API
Like the DEC, the DHL Express API is a powerful tool that can help simplify your e-commerce operations. With the ability to integrate on most platforms and marketplaces, the API provides a wealth of customisable features designed to work seamlessly with your business.
From automatic label and invoice generation to track and trace and electronic proof of delivery (ePOD), the API provides everything you need to help you facilitate your international deliveries more efficiently. This streamlines all the logistics involved and automates the manual processes, facilitating speedy international transport and customs clearance. In addition, with collection schedules that can be tailored to your needs, the API makes it easy to manage all your shipments in one place.
Trade Automation Services (TAS)
Also known as the Global Trade Service (GTS), Trade Automation Services (TAS) is a suite of free digital tools and services designed to streamline and automate international trade processes for businesses. These services include:
Calculation of duties and landed costs
Application of accurate Harmonised System (HS) codes
Submission of completed customs clearance documentation and other paperwork
Fulfilling destination import and export compliance
TAS aims to simplify and expedite the trade process, reducing the time and cost associated with traditional trade practices and increasing visibility of changing trade protocols, so businesses have better control over their processes.
Streamline your e-commerce shipping with DHL Express today
DHL Express is the perfect partner for businesses who want to streamline their e-commerce shipping process. With our extensive range of shipping tools, express delivery options, and on-demand services, we can help your business ride the e-commerce wave to grow your business.
Open a business account with us now and let us handle your e-commerce shipping.
