BEFORE SENDING THE SHIPMENT, PLEASE CHECK THAT YOU ARE NOT SHIPPING PROHIBITED GOODS.
WHAT CAN AND CANNOT BE SENT TO AIR EXPRESS SERVICES
Not sure if your shipment complies with express air freight rules?
Read the complete DHL Express terms and conditions of carriage or contact our 18 811 customer service.
The following cannot be shipped via DHL SERVICEPOINT:
- Live animals
- Human remains
- precious metals and stones, semi-precious stones
- cash
- Weapons, ammunition and explosives
- explosive/incendiary devices
- illegal commodities - drugs, counterfeits, ivory, etc.
- dangerous goods – sprays, poisonous substances, corrosives, etc.
The sender of a dangerous goods shipment must comply with all required legal requirements. If it fails to do so and endangers the vehicle or aircraft, its passengers or persons handling dangerous goods, the sender - the responsible person - may be prosecuted.
The DHL courier has the right to refuse a shipment if its contents do not comply with the given rules and also if an inappropriate size of packaging material is selected. We remind you that it is also necessary to respect certain regional restrictions - for example, sending goods to the Russian Federation is possible only to the address of a legal entity.