Did you know that the U.S. is projected to become the second-largest e-commerce market in the world, with sales set to hit $1.14 trillion in 2025? That growth is fueled, in part, by the rise of express shipping solutions, which give businesses the power to deliver to customers quickly and reliably across the globe. Let’s look at why shipping is so important to a brand’s success in the global marketplace.
Choosing the right international shipping speed
As an e-commerce business, the shipping process is one of the last, yet most important touchpoints with a customer. That means that choosing the right shipping speed has a big impact on how customers perceive your brand. The primary differences between express shipping and slower shipping options lie in delivery speed, cost, tracking capabilities, and service levels.
- Express Shipping: Express shipping is designed for fast delivery, typically ensuring that packages arrive within 1-3 business days. This option is best for high valued items, custom or time-sensitive orders.
- Standard Shipping: Standard or deferred shipping, on the other hand, is a slower option that allows for longer transit times, often ranging from several days to weeks. The delivery is scheduled for a later date and is not time sensitive. This option is best for lower valued orders, and non-urgent needs.
Why express shipping
Consumer demand for express international shipping and delivery services is growing, with the global express delivery market estimated to generate USD $484.38 billion by 2030, according to GlobeNewsWire. Customers around the world expect businesses to provide faster and more convenient delivery options, with free or on-demand delivery being a possible deciding factor as to whether a purchase is completed.
This makes it more important than ever to offer international express shipping. Something as simple as offering a reliable international express shipping option has the potential to transform your business from a domestic player to a global powerhouse, letting you reach new markets, connect with a broader customer base, and achieve revenue growth.
Benefits of offering express shipping
Meet Customer Expectations.
Consumers around the world are increasingly demanding quick and reliable shipping. This expectation, fueled by Amazon's fast fulfillment of orders, has raised the bar in the world of e-commerce – whether merchants are shipping domestically or internationally. McKinsey reports that 75% of apparel, hard goods, and specialty retailers planned to implement faster delivery by 2022 in response to growing demand, with 42% aiming for one-day service.
Creating a Competitive Advantage.
In the modern e-commerce landscape, fast delivery gives your business a significant competitive advantage, potentially driving customer loyalty and repeat sales. Differentiation is key, and offering international express shipping is often a decisive factor. Many consumers choose retailers based on shipping options, making fast delivery a powerful selling point. Partnering with DHL Express, the world leader in international express shipping, enables businesses to meet this growing demand with ease.
Simplifying Customs and Regulations.
Navigating international shipping can be complex, with various Customs regulations and documentation requirements. However, many international express shipping providers offer services that simplify this process. DHL Express has established relationships with Customs authorities and can facilitate the necessary paperwork, reducing the risk of delays and ensuring compliance with local regulations. This support allows businesses to focus on their core operations while ensuring a smooth shipping experience for their customers.
Improved Customer Satisfaction and Loyalty.
Fast and reliable shipping is directly linked to customer satisfaction. When customers receive their orders promptly and in good condition, their overall shopping experience with your brand improves. This positive experience can lead to higher customer retention rates, as satisfied customers are more likely to return for future purchases. Additionally, happy customers are more likely to leave positive reviews and recommend the business to others, further enhancing brand reputation and driving new sales.
Why DHL?
Time-definite express delivery services.
DHL offers a range of express shipping services tailored to meet business needs and customer demands, providing full visibility over parcels in transit along with support for shipping and Customs clearance. The seven basic international express delivery services include Express 9:00, Express 10:30, Express 12:00, Express Worldwide, and Express Envelope, each designed for specific requirements, such as weight limits and delivery times.
Fast and reliable service.
With a global network that spans 220 countries and territories, DHL Express makes sure your products reach their destinations on time, delivering to most major global markets within 2-3 business days. Enjoy the peace of mind of consistent, reliable service.
Customs and regulatory support.
Between Customs fees, regulations, and all the paperwork required, international express shipping is complex. But it doesn’t have to be. With the knowledge and experience from DHL Express, you have the power to navigate these complexities with ease and provide a smooth delivery experience.
On Demand Delivery & end-to-end tracking.
DHL's On Demand Delivery (ODD) service allows customers to customize their delivery preferences, providing flexible options such as rescheduling, redirecting, or choosing specific delivery times to suit their needs. Additionally, DHL's global shipment tracking system offers real-time visibility of shipments, enabling customers to monitor their packages at every stage of the delivery process for enhanced transparency and peace of mind, and reducing those “where is my shipment” inquiries.
Competitive pricing.
Benefit from a clear and straightforward pricing structure that offers excellent value without hidden fees. Our discounted shipping rates are customized for your business needs as you grow.
The most trusted brand in international shipping.
Thanks to DHL’s extensive expertise in global shipping, you have the power to navigate the complexities of international logistics with ease. From learning about new markets and handling Customs regulations to optimizing delivery options, we provide the knowledge and support you need to streamline your international operations.
Enjoy our time-saving global express delivery services and features today. Register for a DHL Express account to see how we can help your e-commerce business grow.
