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Parcel and Document Business Shipping Options

Explore our service offering in Italy


Finding the best shipping for small business can be a challenge. At DHL, we recognize the significance of reliable and efficient shipping for small businesses. That's why we provide a range of options and services tailored specifically for small and medium-sized business needs. Whether you are looking for shipping rates for small businesses or trying to figure out the different speed possibilities, our diverse shipping options and services are designed to offer you the flexibility your business demands. Additionally, we provide competitive rates to ensure your small or medium-sized business needs are met. 

For small or medium-sized businesses shipping from Italy we have two divisions that can help you optimize your domestic and international shipping and grow your business. 

DHL Express is our international express courier delivery service and DHL eCommerce provides cross border European delivery for e-commerce customers.

Here are the basics on these two divisions:

DHL Express

  • Shipping to 220+ countries/territories
  • Ships for: Businesses of all sizes and shipping volumes
  • Expertise: Time-critical shipments, next business day

DHL eCommerce

  • Shipping to: 28 European Markets (Domestic and International)
  • Ships for: Businesses sending more than 1,400 shipments per year cross border in Europe
  • Expertise: E-commerce parcel delivery and return

Shipment Size and Speed


Finding the best shipping for your small business means finding the most efficient carrier for your size and speed requirements is key to learning how to reduce shipping costs for your business. Your customers may be willing to pay the incremental costs to get their shipment next business day from our DHL Express division. While our DHL eCommerce division offers slightly slower options at an affordable price.

DHL Express

  • Size: Shipments up to 70 kg (heavier available upon request)
  • Speed: 1-3 business days, time specific deliveries guaranteed

DHL eCommerce

  • Size: 31.5 kg and 120 x 60 x 60 cm as standard, up to 2m possible
  • Speed:  2-3 days to major European markets, 5+ days to remaining European countries

Best Shipping Rates for Small Business


Shipment pricing is highly dependent on your destination and shipment size, but our pricing is also custom-made to match your specific shipping needs. This means the shipping rates for small businesses or lager companies can vary based on different factors.  If you would like to talk to someone about custom rates and how to reduce shipping costs for your small or medium-sized business, contact our expert team.

DHL Express

Our rates are designed to fit your business - not the other way around. Our up-front, volume-based pricing for door-to-door express shipping makes costs predictable and transparent.

DHL eCommerce

Just like parcels, we know that one size doesn’t fit all. We work closely with you to understand your business and tailor a solution that’s a perfect fit. We offer cost-effective shipping rates for small businesses seeking domestic and international parcel delivery.

Pickup, Delivery and Customs


Sometimes saving time is the best way to save money. If you're searching for how to reduce shipping costs for your small business, consider the value of pickups and door-to-door service.  Our business unites a variety of shipping services for small businesses as well as medium-sized businesses that will help you save time and money.

DHL Express

  • Pick up/Drop off: Courier pick up, dropoff centers
  • Delivery: Door-to-door, 3000+ DHL ServicePoints all over Italy
  • Customer Options: Recipient able to customize delivery using “On Demand Delivery” tool
  • Customs: Our customs expertise enables smooth and efficient customs clearance

DHL eCommerce

  • Pick up/Drop off: Regular/ad hoc collections, return drop off at 145,000+ ServicePoints across Europe
  • Delivery: Door-to-door, ServicePoints and parcel lockers
  • Customer Options: Pre-delivery notifications allow recipient to choose alternative location or parcel locker/ServicePoint drop offs (where available)  

Value Added Services


You may be searching for the best shipping rates for small business, but also consider that additional service options like Saturday Delivery or sustainable fuel options may be attractive to your customers. Easy data integrations can also save you time and work to boost the efficiency of your shipping costs.

DHL Express

  • Sustainability: GoGreen Plus (inset with Sustainable Aviation Fuel (SAF))
  • Digital Services: Web Portal MyDHL+, On Demand Delivery, DHL Express Commerce
  • Integrations: EDI, API, Third-Party plugins and more
  • Shipment Options: Saturday Delivery, shipment insurance and more
  • Specialty Services: Medical Express, heavy shipments 

DHL eCommerce

  • Sustainability: Highly optimized transportation and delivery processes, electrified fleet 
  • Digital Services: Simple CSV upload portal
  • Integrations: EDI, direct API integration, Third-Party plugins and webshop software connectors

Interested in consolidated freight shipments?


Throughout Europe, DHL Freight offers consolidated freight services through our high quality road transportation. Maximize efficiency and enjoy cost savings by grouping your LTL (Less-than-Truck Load) or  PTL (Partial-Truck Load) shipments.