Normally it takes about one week for the setup to be executed. After that the invoices will be sent according to your requests. Please notice that no beforehand confirmation will be sent.

Also, please note, when it comes to e-invoices, we can only send the references which are specified in the shipment information. We have no possibility to add references or verify if these have any specific format etc. We also do not have the option to log in to any e-invoicing service or portal or similar for changing/completing invoices. The correct references that are used must be secured by the one providing shipment information. For this reason, we don’t accept rejection of invoices due to missing or incorrect references. 

State all DHL Freight account numbers that are valid for this order (if several account numbers are entered, please delimit with comma)

We have co-operation with a number of e-invoicing providers. Please note that some of them only can handle single invoices, i.e. one invoice per shipment (as we send format Svefaktura to these).

When ordering is made via e-invoicing provider it is important that you activate the setup in their system, so they are prepared to receive invoice files from DHL Freight.