When shipping packages across the globe, understanding essential documentation is key to a smooth export process, and the air waybill (AWB) is one of the most crucial documents involved. The air waybill outlines the shipment details and ensures it reaches its destination efficiently, acting as a contract between the shipper and the carrier. This document facilitates tracking and provides proof of the agreement between parties. Not just that, there is so much more about air waybill that a shipper needs to know. This blog further looks into the specifics of DHL Express’s air waybill, explores its role in international shipping, and offers guidance on navigating and using it effectively.
What is an air waybill (AWB)?
An air waybill (AWB) is an essential shipping document issued by DHL Express. It is a detailed record attached to a shipment. It includes essential information such as the sender’s and recipient’s names and addresses, a description of the goods, and details about who pays duties and taxes.
Essentially, the air waybill acts as the shipment’s passport, allowing customs authorities to check all the necessary details to process and track the package. Without this document, the DHL Express shipment may face delays, loss, or complications at customs.
When it comes to international air courier services, the AWB plays several major roles. It functions as a contract between the shipper and the carrier, outlining the terms for transporting goods from origin to destination. It also serves as proof of delivery, confirming that the shipment has reached the recipient in good condition.
Additionally, the air waybill functions as an invoice for the carrier’s services, indicating which party is responsible for payment. Finally, it facilitates tracking through a unique ID number and barcode, ensuring the shipment’s journey can be monitored in real time.
Key information included in an AWB
An air waybill (AWB) contains critical details necessary for smooth shipping and parcel tracking, which is very important for an e-commerce business. It includes the following:
- Shipper's details: The AWB includes the shipper's name, contact number, email address, and full mailing address with postal code.
- Receiver's details: It provides the receiver’s name, phone number, email address, and complete mailing address with postal code.
- Shipment details: The air waybill document outlines the shipment’s weight, dimensions, and a description of the contents.
- Barcode for tracking: A unique barcode is included for tracking the shipment and ensuring accurate updates throughout its journey.
- Payer account number: The air waybill lists the valid DHL Express account number responsible for paying the transportation fees.
Additional information on an AWB
Apart from the key information, AWB also contains the following information:
- Three-letter origin and destination airport codes: The AWB includes three-letter codes for origin and destination airports, helping streamline routing and handling.
- Declared shipment value for customs: The air waybill specifies the shipment’s declared value for customs purposes, which is crucial for determining duties and taxes.
- Number of pieces and special instructions: The air waybill details the total number of pieces in the shipment and includes any special instructions, for example, handling requirements for perishable items.
Why do I need an air waybill?
The air waybill (AWB) is essential for a smooth shipping process, serving as a crucial link between all parties involved and providing comprehensive proof of the shipment.
- Tracking capability: With each air waybill by DHL Express, you get a unique tracking number, allowing both senders and receivers to monitor the parcel’s journey and receive updates on its location and estimated arrival time.
- Customs declaration: The AWB includes necessary details for customs authorities, facilitating efficient customs clearance and ensuring all regulations are met.
- Documentation of goods: It provides important information about the shipment, such as weight, dimensions, packaging, and a detailed description of the contents, which aids in proper handling and storage upon arrival.
- Contract of carriage: The AWB outlines the agreement between the shipper and the carrier, specifying the terms and conditions of transporting the goods.
- Efficient parcel delivery: The AWB helps couriers efficiently route and deliver parcels by including sorting information like territory or postcode.
- Legal evidence: Once signed by both parties, the air waybill becomes a legally binding document. It can be used as evidence in case of disputes or claims, offering a reliable way to resolve conflicts related to the shipment.
How to attach an air waybill to a parcel
To properly attach an air waybill (AWB) to a parcel, follow these four essential steps:
- Step 1: Place the AWB on top of the box. This position ensures easy reference and keeps the shipment visible and upright during transit.
- Step 2: Ensure the AWB is fully visible and does not cover any seams, edges, or closures. This prevents issues with handling and scanning, as well as ensures that the label remains intact.
- Step 3: Avoid overlapping the AWB with other labels, tape, or paperwork. This helps maintain the clarity of the barcode and shipping information, reducing the risk of delays by DHL Express.
- Step 4: Place a spare AWB label inside the package for added security. This precaution ensures that the shipment can still be identified if the external label detaches or is damaged during transit.
How to create an air waybill with DHL Express
Creating an air waybill (AWB) with DHL Express can be done easily through two main methods:
- Generating an AWB Using MyDHL+: First, log in to DHL's online shipment tool, MyDHL+. You will be prompted to input the sender's details, the recipient's information, and specifics about the shipment. Once you’ve filled in all required fields, MyDHL+ will generate the AWB. You can then print the AWB directly from the tool, ensuring it's ready for attachment to your parcel.
- Creating an AWB at a DHL Service Point: If you prefer a hands-on approach, visit a DHL service point. Our retail officers are available to assist you in creating the AWB. They will guide you through the process and ensure that all necessary details are correctly entered in this document, making the international shipping process smooth and efficient.
Work with DHL Express for your international shipping needs
Partnering with a trusted logistics company like DHL Express Indonesia for your overseas shipping needs offers unparalleled advantages. With a global network spanning over 220 countries and territories, DHL Express ensures fast, reliable delivery for your shipments. Our comprehensive courier services include advanced tracking, customs support, and flexible delivery options to meet diverse business requirements.
For e-commerce businesses, we provide tailored solutions designed to optimise operations, streamline logistics, and enhance customer satisfaction. Our robust infrastructure and innovative technology help easily manage high volumes and complex shipping scenarios. You can access services that meet and exceed your international shipping needs by choosing DHL Express, driving efficiency and supporting your business growth.
Open a business account with DHL Express today to take advantage of these benefits and elevate your shipping operations.
