Important information - Import food, cosmetics, medicines, supplement to Thailand with DHL Express
- Edible medicines and external use drug for personal consumption are not allowed to be imported to Thailand through express transportation network.
- Import of Food, Cosmetics, Supplements and Personal Medical Equipment by private individuals for personal use must get Food and Drug Administration (FDA) of Thailand exemption approval. An affidavit letter explaining the items are not for commercial use is required.
- Prior to any Customs formalities, private Individuals must register with the Thai Customs Department and nominate DHL Express (Thailand) Ltd as customs clearance broker.
For Thai Nationals Importer
To register via https://www.customstraderportal.com, a registrant must complete an identity verification via an online application named Pao-Tang; via Krungthai ATMs; and at all branches of Krungthai Bank
For non-Thai Nationals Importer
Require original passport/ID, work permit and the latest Entry Stamp Visa. This may take up to 3-4 days.
For further information, contact DHL Express Customs Clearance Department at +662-135-0000 or email EXPRESS-HUB-CONTACT_CENTRE@dhl.com
The guideline for importing food and cosmetics for personal use can be found at https://logistics.fda.moph.go.th/related-laws/personal-use-food
- Import food: reasonable quantities allowed.
- Import cosmetics: 3 pieces allowed.
- Import supplement: Total of all items not exceeding 15 pieces. Each item has a quantity equivalent to 3 months of consumption by product.
- Import medical equipment: i.e. massager, personal test kits, any gadgets that can measure blood pressure or heart rate and etc., 1 item allowed and requires a doctor's certificate (from a Thai doctor) to confirm the patient needs this equipment for well-being.
Shipments exceeding above stipulated limits require import license. Shipments without the required license/FDA Exemption or shipments in the custody of the DHL customs bond for more than 30 days may risk being destroyed.
