#Onboarding

Restricted Items

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Restricted Items

Security is a key attribute to our core operational processes.

Non-compliance to security standards can have an impact on the end-to­ end shipment flow, your safety and the safety of our staff.

The following items will NOT be accepted for carriage unless otherwise agreed to by DHL. To obtain such agreement a business case will need to be conducted by DHL and the items approved for carriage will be recorded in writing with the customer.

List of Items

  • Air guns, tasers, imitation or replica firearms, firearm parts and replica ammunition (includes rifle butts, trigger mechanisms, screws/
  • bolts etc. which are manufactured for the sole purpose of creating a functional firearm)
  • Antiques and works of art with a shipment value in excess of EUR 500,000
  • Banderols/Tax stickers with a shipment value in excess of EUR 500,000
  • Cannabis for medicinal purposes from bona tide pharmaceutical manufacturers with appropriate licences and where lawful to ship, which must be in tablet or liquid form, may be carried with an approved business case. The value of one shipment must not exceed EUR 10,000
  • Cigarettes, cigars, tobacco products and electronic cigarettes with a shipment value in excess of EUR 500,000
  • Commemorative coins and medals with an individual value or total shipment value of EUR 2,000 or more are restricted for carriage
  • Dangerous/hazardous goods including but not limited to perfumes, aftershaves, aerosols, flammable substances, dry ice, biological substances, UN classified dangerous goods and any goods specified as such under International Air Transport Association regulations ("IATA"), the Agreement on Dangerous Goods by Road(" ADR") or International Maritime Dangerous Goods("IMDG") regulations. Applicable to all shipments valued in excess of EUR 500,000
  • Financial and monetary commodities - examples include but are not limited to activated SIM cards for mobile phones, blank or activated credit or cash dispenser cards, blank cheques, event tickets, lottery tickets, money or postal orders, pre-paid phone cards, tickets (blank stock), traveller'scheques, vouchers/tokens, unused stamps etc. Applicable to all shipments valued in excess of EUR 500,000
  • Furs
  • Jewellery and watches and with individual values in excess of EUR 5,000. The shipment must not exceed EUR 100,000
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