Navigation and Content
About DHL eCommerce

From sole merchants to corporations, we keep your business moving

DHL eCommerce is DHL’s specialist e-commerce logistics & cross-border solutions division

Do you run an online business from your spare room? Are you an e-commerce manager for a large company? You might manage the domestic or cross-border logistics for a business? Or possibly you’re a business entrepreneur - somewhere in between? Whatever the size of your business, if you sell online we can help with your parcel delivery & returns logistics. 

We provide reliable, affordable, and sustainable parcel delivery & returns for businesses shipping domestically or internationally. 

To contact your local DHL eCommerce sales representative please select the country you are shipping from below:

Select

If the country you are shipping from is not listed above. Please visit the location selector.

Sole traders

Send parcels – as many or as few as you like, as often as you like. You can have your parcel collected from your home or drop it off at one of our Access Points. And if you sell through online marketplaces, you can connect your accounts for a seamless shipping experience.

Small and medium-sized business

Do you send parcels regularly? With services especially for e-commerce, we’ll help your business grow and meet your customers’ changing demands. From reliable delivery at competitive rates to our effortless returns service, managing orders is easy – and you can integrate with all major selling platforms.

Enterprise corporations

If you’re sending larger volumes of parcels, you need to know they’re in safe hands – so choose the world’s leading logistics company. We understand a business of your scale needs a service that’s tailored to your needs. So we’ll work with you to create the perfect solution. We can help with your sustainability targets too.

Why choose DHL eCommerce for your e-commerce parcel delivery?

1 BILLION +

Parcels delivered each year

OVER 220

Countries and territories served

45,000

specialist e-commerce employees

Reliable

a quality network, built around flexibility

AFFORDABLE

Pricing structure built around your needs

Sustainable

solutions & green logistics to match your needs

Insights and practical advice on e-commerce logistics

so your e-commerce business can reach its very best potential. We simplify parcel delivery & returns and support your business growth. So, whether you’re selling on various marketplaces, your own e-commerce website, on social platforms or are a business-to-business shipper – DHL eCommerce has you covered.

Three people sitting and working on their laptops

Success stories

Read real-world case studies from DHL eCommerce customers  

Online Shopper Trends

Get data & insights from thousands of online shoppers across the globe

Young woman with cell phone in hand, looking at a stick of packages.

Parcel Connect

Fast and affordable parcel delivery & returns to 28 European countries 

Access Point Finder

Find a DHL eCommerce ServicePoint or Parcel Locker near me 

Want fast, affordable & reliable parcel delivery and returns across Europe?

Take the global power of DHL. Add the local expertise of carefully chosen European delivery partners. Then bring them together in one international delivery service that’s so easy to manage, you can even do it from your phone. 

Explore the Parcel Connect service offering