Useful Information and Downloads
Price Adjustment from 1.1.2025
Price Adjustment information (English)
(159.4 KB)
Price Adjustment information (Norwegian)
(157.4 KB)
DHL Freight’s new TMS system – EVO
Dear customer,
With reference to the attached customer letter, DHL Global Forwarding Norway wishes to inform you that the implementation of the new TMS system is now live. In connection with this, we experience some challenges in getting all routines under control. Production flows better and better with each day, but during the HYPERCARE period (up to and including 9 December) some customers may unfortunately experience some delays in our lead times as well as somewhat longer response times from our skilled customer service staff.
Kind regards,
DHL Global Forwarding Norway AS
Certificates and Policies
ISO 9001
(461.8 KB)
Global Quality Policy
(180.3 KB)
ISO 14001
(462.5 KB)
Global Environment and Energy Policy
(177.5 KB)
ISO 50001
(464.8 KB)
ISO 45001
(455.0 KB)
Good Distribution Practice (GDP) Certificate
(441.2 KB)
Global Health and Safety Policy
(163.5 KB)
Terms and Conditions
General Terms and Conditions DHL Freight and Freight Eurapid (English)
(104.2 KB)
DHL Freight GoGreen Plus Terms and Conditions (English)
(102.0 KB)
Forwarding Tariff (Norwegian)
(29.3 KB)
Payload Calculation (English)
(113.2 KB)
Terms and Conditions (Norwegian)
(22.5 KB)
Conditions and Surcharges (Norwegian)
(108.3 KB)
Lead Times (Norwegian)
(32.1 KB)