Your online purchases on the peninsula will arrive in 24-48 hours. If you have purchased it in Europe you will arrive within 3-6 days depending on the country. If you have purchased email from your inbox when you purchase your email, we will send you an email with the expected delivery date.

Your shipment is likely to be on your way; if there is a delay we will inform you through our shipping tracking platform. If you spend 2 days without the status of your shipment being updated alert to the sender. If you are still unable to see your shipment you may still be conducting international transit. 

 You can find your shipment in our tracking section at the top of this page to find our shipping finder

It is normal that your shipment status is not updated continuously, if after 2 days the status of your shipment does not change contact us or the shipper of the shipment.to follow your shipment.

No, deliveries are made Monday through Friday non-public. Only in exceptional circumstances and due to some contingency situation (e.g., delays after a temporary) we may be able to make repairs on the weekend. 

Please refer to your email inbox. If we have delivered your shipment to a neighbor you will receive an email with the details of the neighbor that your shipment has. If you do not have your email distant by purchasing you, we will leave a document like this one with information about your shipment.