We adapt to your needs
DHL eCommerce offers a fully flexible service tailored to your needs. For that reason, some variables may influence cost and supplements applicable to your shipments.
Supplements
-
Enquiry here the list of postal codes subject to the low density supplement.
- 20% on net freight
- Minimum €3.50
-
Check with this pdf if deliveries and collections of your shipments in remote areas of European countries are subject to a specific supplement.
- €0.35 per shipment
- Minimum €25.00
-
The recent IMO 2020 environmental standard, states that vessels must use a fuel oil with a maximum content of 0.5% sulfur. Learn more here.
-
Variable percentage applied on total billing of "Freight + Reissue" to compensate for the flacing of gastric prices. See the monthly percentage updated here.
-
Applicable to shipments with one side > 2m or > 500kg not palletized or more than 1000kgs..
- 30% on net report
-
Applicable to shipments where one of your packages is more than 3 meters long.
- 30% on net report
- Minimum €75.00
-
Applicable to shipments delivered in a location other than the province capital. See locations exempt here.
-
Applicable to shipments delivered on large surfaces requiring additional handling of scheduled appointments, long delivery time, etc.
- 10% on net weight
- Minimum €3.50
-
Surcharge applied to packages of less than 31kg actual weight and with any dimension greater than 150 cm or where the sum of their sides is greater than 300 cm according to the following formula: length + 2x height + 2x depth.
- €55.00 per piece
*Applicable to Connect Plus shipments
-
Surcharge applied to packages or pallets over 31kg actual weight with at least 1 dimension greater than 120 cm.
- €45.00 per piece
*Applicable to Connect Plus shipments
-
Surcharge applied to packages or pallets with actual weight over 70 Kg.
- €45.00 per piece
*Applicable to Connect Plus shipments
-
Surcharge applied to packages with an actual weight of less than 31kg and with any of their dimensions greater than 120 cm.
- 23,00€ per package
*Applicable to Connect Plus shipments
Value Added Services
-
- €23.50
-
- 1% of the value of the goods
- Minimum 6,00€
-
- 1,50€ per shipment
-
- 3,50€ per delivery note
-
- 5% of the value to be reimbursed
- Minimum 4,50€
- Maximum 150€
-
- 5% of the value to be refunded
- Minimum 15.00€
- Maximum 150€
